moovel is hiring an

IT Support Technician - Part Time / Contract

Portland, United States
 The Job:

The IT Support Technician is responsible for prioritizing and ensuring prompt delivery of all needs and requests directed to the Corporate IT department.  Regular activities include configuring new equipment, installing necessary updates and responding to end-user requests.  The IT Support Technician is also responsible for the primary server and network routine maintenance and upgrades. This position is part-time (~24 hours/week) and reports directly to the Company’s Director of Technical Operations and is based at the Company’s headquarters in Portland, Oregon.

 Desired Skills and Experience: 

  • 4+ years of IT support experience
  • Strong knowledge of Apple products and cloud systems such as Google Apps, Confluence, Dropbox, Office 365
  • Experience with video conferencing systems such as Google Hangouts
  • System performance tuning, troubleshooting, and analysis
  • Basic understanding of network protocols (TCP/IP, UDP, SNMP, SMTP, DHCP, and DNS), hardware & software network security, and name services
  • Jira and Jira Service Desk
  • Experience as primary support for an enterprise business environment
  • Excellent communication and interpersonal skills
  • Demonstrated interest in learning new technologies
  • Other duties as required by the Company

Nice to Have Skills: 

  • VPN Configuration Experience
  • Experience with networking equipment (Meraki)
  • Network cabling experience

Special Information (Travel required, physical requirements, etc.):

  • Additional hours as necessary to accomplish objectives, goals and projects
  • Ability to sit/stand for long periods of time 

Who We Are:

At moovel, we see the world changing around us. Transportation is experiencing an incredibly rapid transformation with on-demand services and mobile technology changing the way we get around. But this change is good. It connects us with new options, experiences, and people that make our lives richer.

moovel builds products that people use every day, whether on a daily commute or vacation in a new place. Join us as we develop solutions that shape cities and interactions within them.

moovel is seeking exceptional people. We expect that you’ll work hard, collaborate often, respect others, and have a good attitude even during the busiest of days. Our offices are centrally located, bike friendly, and within walking distance to a multitude of restaurants, bars, and shops. 

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