Gladly is hiring an

Account Executive, NYC

New York, United States

Gladly is in search of a Senior Sales Executive based in NYC. Successful candidates will have a proven track record of building strong pipelines and rapidly closing business. We seek candidates who are self-directed and thrive in an early stage environment, who apply a consultative approach and excel in setting and surpassing customer expectations.This person has a strong passion for customer success and will focus on obtaining and retaining referenceable customers. We’re looking for someone who has strong execution skills, is focused, responsible and accountable.

As an entrepreneur, our Sales Executive understands the demands of an early stage company and works with the team in a collaborative, problem solving manner. We’re looking for someone who has strong execution skills, is focused, responsible and accountable. Your activities in prospecting and closing will be supported by strong lead generation and awareness efforts.

Responsibilities and Expectations

  • Achieve and exceed sales quotas
  • Build and grow sales pipeline
  • Present value proposition to executive level prospects
  • Establish and achieve prospecting and business development goals
  • Collaborate with our marketing organization to expand pipeline and increase sales velocity
  • Uncover and convert prospects to clients through cold calling, managing pre-qualified opportunities, conducting discovery, and building relationships
  • Able to act as lead sales person as well as potential to lead a team as the company grows
  • Serve as a mentor and motivator to the team
  • Potential to attract, motivate and manage a world class team
  • Willing to travel regionally to represent the company


  • Deep experience selling cloud based SaaS products from C-level to individual and team stakeholders
  • Proven, demonstrable track record of meeting and exceeding sales quotas
  • Ability to demonstrate flexibility and comfort in fast-paced sales environment
  • Significant direct sales experience with SaaS solutions
  • Proven track record of consistently exceeding sales quota
  • Excellent verbal and written communication skills
  • Team player with collaborative personal style
  • Startup experience highly preferred
  • Integrity and ethics are critical
  • Excellent interpersonal and leadership skills
  • Inquisitive, thorough problem solver
  • Highly motivated, smart risk taker
  • Adaptable to changing market conditions and customer requirements
  • Balanced approach to problem solving between analytical and intuitive
  • Ability to travel
  • BS/BA or equivalent

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