MemberSuite is hiring an

Implementations Consultant

Atlanta, United States

 

Who Are We?

MemberSuite, Inc. is an enterprise Software Service (SaaS) company based in Atlanta, GA. With over 20 modules, our software powers the back office processes for more than 100 medium and large associations and non-profits, providing order processing, member self-service, and e-marketing. We believe firmly in the future of cloud computing and it’s inevitability; we believe every enterprise software market will be disrupted by a well architected, service-oriented, extensible SaaS solution, and the world’s market of 3.8 million non-profits are no exception.  We believe in world domination – or go home.

What Do We Need?

We are looking for an extremely bright, energetic self-starter with proven software project implementation experience. We are also seeking someone who wants to be a major contributor in a small, dynamic work environment, loves a challenge, and has a strong balance of communication and people skills.

Responsibilities:

  • Own the planning and execution of MemberSuite onsite and virtual client implementations
  • Work with project team, customers, and management to prioritize requirements and develop and maintain detailed project plans
  • Include project charter and scope, phases, tasks, assignments, dependencies, and target date
  • Use effective meeting management skills to initiate, develop agenda, conduct, and provide minutes so that all appropriate parties are kept up-to-date regarding project status and issues. 
  • Maintain a log of all project-related issues, and escalate to management, Business Systems Analyst, or other appropriate parties. Coordinate the resolution of issues and communicate resolution to all appropriate parties.
  • Ensure success of the project by taking ownership of deliverables and assist/perform analysis, testing, support, training, or other tasks as necessary
  • Assist management with special assignments, such as evaluating vendors, gathering/evaluating consultant proposals, or other responsibilities as requested.
  • Fully document project requirements and deliverables and perform formal turnover into Customer Support
  • Manage customer expectations and communicate with other groups as needed to ensure successful implementation
  • Serve as single point of contact for our customers during implementation
  • Manage project budget to ensure timely, profitable delivery of service
  • Support our Ongoing Services team, providing "out-of-band" work to existing customers

So – Who Are You? 

Qualifications:

  • Proven, prior software full life cycle implementation experience (min. 3 years)
  • Ability to travel up to 30%
  • Ability to learn on the fly, self-starter
  • Excellent written and verbal communication
  • Excellent organization skills and detail oriented
  • Proven ability to provide an excellent first impression and successful implementation while remaining profitable
  • Team player, through and through!

 

What makes you, the ideal candidate; the right person to join our company?

You see, the right candidate – that candidate that will have a blast at our company – hates the grind. They don’t like to be confined by routine, to be a cog in the wheel – they want to serve their customers exceedingly well and witness a fundamental change in their business. They have a highly collaborative style that always puts clients and customers first. The right candidate will go above and beyond the call of duty to ensure the success of our clients (the reason why we are, and plan to be in business for a long time). They want to help drive the business forward, and feel the pride that comes from an organization’s success. The right candidate wants more from an implementations position than just a paycheck.  Sound like you?  Then shoot us your resume...we're anxious to meet you!

 

What You Will Get In Return

  • Generous vacation time
  • Health benefits
  • Monthly Massages
  • Flexible Work Hours
  • Quarterly Activities
  • Cool Equipment
  • Team Environment

 

Job Location: Dunwoody, Georgia

Position Type: Full Time

Compensation: Based on experience

 

**Please note that only qualified candidates with unrestricted employment authorization (US citizens or permanent residents) will be contacted. Also, this position is LOCAL, so only candidates residing in or near Atlanta will be considered. We are based near Perimeter Mall, in Dunwoody.

 

Want to learn more about our product?

Copy and paste the link to launch the MemberSuite demo!

http://www.membersuite.com/get-ready-membersuite-online-demo

 

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