We believe in the power of content to move people and inspire them – to start conversations and win them over. Every time a piece of content is locked away in some repository – internal servers, email inboxes, or cloud apps – we die a little inside. It can live up to its potential only if it can be easily found, shared, and used in the right place, at the right time, with the right audience.
Showpad activates content for over 850 companies around the world, including Johnson & Johnson, Fujifilm, Audi, Intel, and Kimberly-Clark. Our goal remains the same as ever: We won’t stop until every company has the opportunity to accelerate their business and elevate their brand through effective content.
About the position
At Showpad, we believe in creating customers for life! We are building an extraordinary Customer Success organization, ensuring that each and every one of our customers receives the highest return on their investment.
If you have exceptional customer centricity, a motivational management style, analytical skills, and are truly passionate about customer advocacy with a track record to talk about – we have the job of a lifetime for you!
Reporting to the Vice President of Customer Success you will be responsible for leading a high-performing Customer Success team, serving as an advocate, and a liaison between our customers and our internal Showpad teams.
Key responsibilities as a Director of Customer Success at Showpad
Skills we are looking for
What you can expect from Showpad
On the outside, we’re redefining how companies use content; on the inside, we’re redefining the workplace. Showpad is a global company where personalities and cultures across oceans collide to create something extraordinary. In the morning we’re drinking San Francisco Blue Bottle coffee with Portland doughnuts; in the evening – Belgian tripel Westmalle and English scones.
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