SurveyMonkey is hiring a

Senior Engineering Manager - International

Dublin, United States

About SurveyMonkey

SurveyMonkey is the world's leading provider of web-based survey solutions, and we’re looking to transform the way people make decisions. We're a smart, passionate group of people who work hard to deliver the best survey experiences on the planet, period. We believe everyone deserves easy access to the information and insights they need to make better, more informed decisions.

We're also proud to admit that despite our incredible growth over the past 16 years, we refuse to grow up. We stay curious. We believe in good ol’ roll-up-your-sleeves scrappiness. Everyone plays an impactful role, because we’re here to make a difference. And when we say good ideas can come from anyone, we mean it.

SurveyMonkey is trusted by millions of customers, including 99% of the Fortune 500, as well as other businesses, academic institutions and organizations of all shapes and sizes. We collect 3 million survey responses daily from people in all countries around the world.

 

The Opportunity

Our site is available worldwide, in 16 languages, and our surveys are available in 57 languages.  The international market is critical to our business, and we need your help in rapidly growing our international support even further.

Your role will involve supporting our existing i18n stack, steering our future i18n direction, mentoring teams on best practices, and ensuring we have the best possible i18n support for our product.

This team will be responsible for both the internationalization of the SurveyMonkey product as well as optimizing SurveyMonkey for the international market.

 

Responsibilities:

  • Lead and motivate a small team of i18n engineers, ensuring engineering excellence and defining and realizing a world class vision for our i18n platform.
  • Set team goals and technical direction while ensuring they align with the goals of the larger organization.
  • Represent your team in planning and product meetings, effectively communicating the available platform features and limitations, and providing strong direction for future development.
  • Meet with the rest of the engineering management team to align engineering-wide priorities and define and implement i18n requirements.
  • Push our i18n platform forward - enhancing performance, minimizing engineering work, and simplifying the workflow.

 

Requirements:

  • You know the difference between internationalization, localization, translation, and transcreation, and have strong opinions on standard methodologies for each.
  • You know that an international technical strategy is not just the sum of the above.
  • You have several years of serving in a collaborative engineering management role.
  • Successful track record of hiring extraordinary and diverse talent.
  • You are highly organized. You possess exceptional written and verbal communication skills.
  • You are able to weigh several and often conflicting constraints and make rapid decisions in a dynamic environment.
  • You are familiar with translation management/memory tools.
  • Strong background in i18n infrastructure and performance.
  • You have a computer science degree or equivalent experience.
  • Ideally, you have knowledge of Python, Javascript and microservice architecture.
  • Deep familiarity of one or more languages other than English – not necessarily fluent, but understanding the different formatting, structures and things to be aware of in an i18n context.

 

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays, and equity compensation.

SurveyMonkey is an equal opportunity employer.

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