Sony PlayStation is hiring a

Video Account Services Manager

Los Angeles, United States

Recognized as a global leader in interactive and digital entertainment, Sony Interactive Entertainment (SIE) is responsible for the PlayStation® brand and family of products and services. PlayStation has delivered innovation to the market since the launch of the original PlayStation in Japan in 1994. The PlayStation family of products and services include PlayStation®4, PlayStation®VR, PlayStation®Vita, PlayStation®3, PlayStation®Store, PlayStation®Plus, PlayStation™Video, PlayStation™Music, PlayStation™Now, PlayStation™Vue, PlayStation®Original and acclaimed PlayStation software titles from SIE Worldwide Studios. Headquartered in San Mateo, California, SIE is a wholly-owned subsidiary of Sony Corporation and has global functions and regional headquarters in California, London and Tokyo. 

Video Account Services Manager

Sony Interactive Entertainment seeks a highly qualified candidate for the position of Video Account Services Manager for PlayStation Video.  The successful candidate will be proficient in digital distribution, VOD file-based workflows, TVOD rights, and content ingestion methodologies.  The individual will be responsible for establishing and developing operational relationships with film and television content partners as well as overseeing content delivery and processing.


  • Manage operational relationship with assigned content partners to achieve best in class account support that meet delivery deadlines
  • Act as the primary operational contact for content partners
    • Order assets for selected titles
    • Track deliveries and ensure assets are delivered to specifications
    • Troubleshoot and resolve content issues
  • Oversee end-to-end tracking of ordered titles from asset delivery, ingestion and publishing to PlayStation Video
  • Collaborate with members of the Video Account Services team on team initiatives
    • Define and maintain documentation on operational processes
    • Outline feature requirements for improving content management system
    • Identify efficiency break-downs and recommend process enhancements/improvements
  • Assist in executing high profile Marketing/Merchandising campaigns and promotions from an operational standpoint with other internal teams


  •  Must have 2-3 years of experience working within a digital distribution environment.
  • Must have experience managing business operational relationships.
  • Must be familiar with content management systems, XML, HTML and ftp.
  • Must be proficient at multi-tasking in a fast-paced, dynamic environment.
  • Must be reliable, detail-oriented, independent, highly organized, and proactive.
  • Must have excellent verbal and written communication skills.
  • Must have demonstrated success in problem-solving, generating solutions and efficiency improvements.
  • Project management experience preferred.
  • Knowledge of video encoding workflow a plus.
  • Ideal candidates are passionate about film and television content.

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. 

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.


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