Malwarebytes is hiring a

Salesforce Administrator

Santa Clara, United States

Who We Are

Malwarebytes is a leading provider of anti-malware software solutions to consumers and businesses alike.  Our flagship technologies and products protect more than 120 million computers around the world!  In the highly competitive security software sector, we have earned an international reputation for our rapid response and high success rate in combating new malicious threats.  We’re growing fast and we need your help!

 

Who We Need

Seeking a collaborative Salesforce.com Jr.  Administrator to assist in the ongoing product roadmap, development, and support of Malwarebytes Sales and service infrastructure, supporting CRM applications and quote to cash solution. Our ideal candidate will have experience in Salesforce.com implementations as well as ongoing maintenance and support.

To be successful in this role, a good understanding of the Salesforce.com platform, with the ability to support custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity, is necessary. Having developer experience is a plus.  We are seeking someone focused on improving the end user experience and accustomed to working closely with a Sales Operations -- a highly motivated, hands on individual who enjoys the challenge of solving for the needs of a rapidly growing sales organization.

 

What You'll Do

  • Handle all basic administrator functions including user account maintenance, reports, dashboards, workflows and other routine tasks
  • Establish and continually enhance user-based dashboards and analytics including on-demand reporting
  • Complete regular internal system audits and system governance protocols
  • Support cross-line of business platform governance processes
  • Participate in project planning sessions with ‘project teams’ to analyze business and technology requirements and outline the proposed technology solution
  • Manage Salesforce.com data feeds and other integrations
  • Assist with training of new users and growing the Salesforce.com skillset across the organization
  • Work with various departments across the organization to implement department needs and requests within the Salesforce.com system
  • Work as part of a dynamic team throughout the software development life cycle
  • Maintain records to document program development and revisions
  • Provide 3rd level support of software solution as needed
  • Share best practices and improve processes within and across sprint teams
  • Proactively communicate innovative Salesforce.com capabilities to internal customers as a mean to continually provide vibrant solutions

 

Skills You'll Need to Have

  • Bachelor’s Degree or equivalent experience
  • SFDC Certified System Admin (Admin 201) or *2+ years in SFDC, Salesforce.com, Salesforce Administration
  • Experience building advanced reports
  • Proficient level experience with Microsoft Excel
  • Excellent communication skills
  • Flexible/adaptable work approach and can go with the flow/changes of a rapidly growing organization

 

 What We Offer

  • An opportunity to do something great for yourself and the world
  • A great work environment that supports growth and development
  • Competitive compensation and benefit packages
  • 401(k) matching program
  • Open time off policy
  • Stocked kitchen with healthy (and some unhealthy) drinks, snacks, fruit and lunch options
  • A company who enjoys having fun; holiday and summer parties, annual global company off-site, and lots of other great stuff!

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