Jiff is an enterprise health benefits platform that enables employers to reduce health care spending by delivering smarter and simpler benefit programs customized for each employee. Combining data analytics with beautiful design, Jiff allows companies to maximize health care savings by tailoring incentives to target cost drivers, adapting benefits in real-time, and driving usage of digital health technology and services that are proven to save money. Employees can choose the wearables, apps, and programs that allow them to maximize their benefit, save money and reach their health goals – all on one seamless, engaging platform. Headquartered in Mountain View, Jiff is led by veteran healthcare and technology leaders and backed by Venrock, the premiere healthcare venture capital firm. Health benefits. Smarter.
Jiff's is looking for a full-time User Support Specialist to join our top-notch Customer Support team in our new Charlotte, NC office and provide our users with outstanding service as Jiff scales its operations. We are looking for a smart and motivated individual with experience or demonstrated skills in the rapid-growth technology setting. This job is vital to the success of Jiff’s products and it demands a relentless customer focus, strong teamwork capabilities, and a keen interest in the intricacies of technology products.
Jiff’s Customer team leads implementations, and takes our constantly evolving products to the market for the very first time. We work with customers from the point of sale through program scoping, product development, implementation, ongoing engagement, and additional business development opportunities. We use our on-the-ground insights to inform and improve our products, our implementations and our company. Our mission is to turn our customers and end users into Jiff evangelists; achieve sky-high employee engagement levels; and build a lean team that can bring our products to millions of users with little overhead.
Who you are:
We offer competitive salary and benefits including flexible time off, employer paid health plan options, equity, 401k and more.
Join Jiff and make a difference: “I haven’t run in a year and a half… your product has helped to get me active again. Thank you, Jiff team.” - Sarah, a satisfied customer.
Jiff is proud to be an equal opportunity employer and is committed to providing equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation or any other category protected by law.
*No agency or third party recruiters*
This job opening has been filled or removed by the company.
Try one of the other jobs at Jiff.