Credit Karma is hiring a

Director, Operations Support (Member Support & Engagement)

San Francisco, United States
Full-Time

Credit Karma is working to make financial progress possible for everyone. With almost 60 million members, Credit Karma now has a very diverse set of questions and requests coming from its members. Credit Karma is seeking a seasoned technology professional who can help our Member support team efficiently respond to our member questions and issues. 
 
Are you our next Director, Operations Support
 
The Director, Operations Support will play an important role in reviewing and implementing technologies that improve contact center operations.  If you're an expert in contact center technologies and you have a passion for building a world class support team this role could be for you! You will work collaboratively with the Member Support team and key engineering and product management personnel to ensure that all projects benefit from and incorporate the initiatives driven by these teams.

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