Behalf is a fintech company based in NY, backed by Sequoia Capital and Spark Capital. Behalf provides merchants with a pre-approval and payments technology to offer instant credit lines to their business customers. We are seeking to grow our Merchant Success team with a talented and experienced Merchant Success Director who will bring proven processes and structure into our team, and retain and upsell merchant accounts. Your goal is to help merchants grow their sales and increase customer loyalty by offering Behalf credit lines to their business customers. An ideal candidate will have 5 years experience managing accounts, ideally SAAS.