At Reflektive, we are evolving talent management for the World’s Best Places to Work. We care deeply about the success of our customers and strive to help them achieve their goals in inspiring and engaging their teams and workforces. Reflektive is seeking a Senior Customer Success Manager to manage the implementation and engagement of enterprise and strategic customer accounts. This position will provide consultative best-practice services to help customers rethink performance management and will launch innovative strategies to optimize employee success. Candidates should have a strong interest in building customer relationships through implementing innovative software, as well as the willingness to learn and master new skills in a high impact setting.