The Banking Team Lead’s role is to run their team on a day-to-day basis, ensuring that resource is adequate to achieve
agreed SLA targets in Bank Account Reconciliation and Banking Operations. The Team Leader shall act as a point of contact
for clients (OpCo Finance teams) and related teams within the SSC Organisation.
Manage the day to day Operation of a team of 10+ Banking Analysts ensuring that the team not only delivers high quality customer service for the OpCos but also meets the Service levels agreed in the SLAs with OpCos
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