GitHub is hiring a

Senior Application Engineer - Support Tools

San Francisco, United States

Are you a self starter who loves autonomy and helping others in the workplace? Passionate about crafting internal tools and helping our Support Team scale? We have the role for you. It takes great tools to give great support to GitHub's ten million users and that is why GitHub is looking for a Support Tools Application Engineer to join a team of compassionate people building and maintaining those internal support tools.

From our custom-built ticketing system and our Jekyll-powered Help site to our documentation deployment toolchain and third-party integrations, you’ll be responsible for the technology that keeps our support teams working efficiently.

About Support Tools

We are a small distributed team who works on tooling for GitHub's Support teams. Our software helps Support with customer support issues, documentation publishing, customer account management, and support business analysis. You will have an opportunity to work on various projects that are typically built in Ruby, on Rails, or using NPM for front-end work and build tools.

Other jobs at GitHub