Grofers is hiring a

Manager - Operations

New Delhi, India

Key responsibilities

  • Manage last mile delivery operations for a dispatch center by examining items, destination and delivery timeline
  • Monitor and supervise the dispatch workers to ensure that delivery operations are conducted as per the required SLA
  • Ensure proper collaboration among multiple dispatch centers
  • Manage cash/accounts and preparation of delivery and inventory reports
  • Meet company’s performance expectations and ensure timely reporting & invoicing

What we require:

  • Graduation with 2-5 years of relevant work experience
  • FMCG/Logistics/E-Commerce background preferred
  • Comfortable with working for long and unpredictable hours
  • Excellent oral and written communication skills
  • Ability to hire and manage a distributed team and prior experience of the same
  • Enthusiastic, self-motivated and ethical a commercial acumen
  • Decision-making ability and a sense of responsibility

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