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North America Global Accounts Sales Operations Manager, Talent Solutions

New York, United States

North America Global Accounts Sales Operations Manager, Talent Solutions

The Manager, Global Accounts Sales Operations, is a key business partner who functions as a “chief of operations” to our North America sales executives, specifically for LinkedIn’s largest global accounts and largest business unit, Talent Solutions.  The role is focused on enabling our world-class field sales team to be as productive as possible. The Manager will be responsible for designing and setting sales policy, sales incentives and territory development.  The Manager plays a key role in deriving insights from LinkedIn’s customer data, and will be responsible for helping executives and sales management make data-driven decisions by providing timely reports and analyses.  The Manager will be a key member of a global Sales Operations team and also support global efforts and initiatives.

We're looking for high energy, hardworking candidates with exceptional quantitative, problem solving, communication, and project management skills. The ideal candidate will be comfortable interacting with all levels, including Executive Management, Sales, Finance, and Sales Operations leaders and colleagues.  The ideal candidate will be able to handle highly sensitive, confidential, and non-routine information supporting a rapidly changing organization. We're seeking a self-starter who can recognize where processes can be improved and who will take the initiative to improve them.

Using strong communication skills, the Manager will effectively collaborate with a variety of people and job functions, accomplishing tasks of high complexity and scope, and have the ability to perform professionally in a challenging and extremely fast-paced environment.


  • Lead sales operations for the North America region of a global sales teams focused on LinkedIn’s largest, Enterprise accounts – including, but not limited, to:
    • Providing visibility into performance of overall business and accounts at leadership & team level through automated reporting
    • Assessing impact of the team’s efforts on driving business results
    • Driving system improvements & streamline sales processes
    • Designing, building and optimizing sales territories
    • Setting annual goals & quotas for team
  • Serve as key business advisor to the North America sales executives
  • Drive management decision-making & program development by deriving analytics and insights from our CRM and other systems
  • Coordinate with cross-functional teams to deliver mission critical projects & program integrations as required to evolve and transform LinkedIn’s sales model
  • Manage SOPs associate

 Basic Qualifications:

  • BA or BS degree
  • 4+ years in operations, management consulting or investment banking
  • 1+ years of experience managing direct reports

 Preferred Requirements:

  • MBA or advance degree preferred (or can be compensated with additional work experience).
  • 2+ years of experience in the internet or Talent industries
  • 2+ years of experience in operations or sales management
  • 2+ years of experience working with sales teams
  • 2+ years of experience working in SaaS businesses
  • Experience working on or in global Enterprise businesses
  • Experience using and developing reports, metrics and dashboards with, Tableau or other relevant sales metric tools and programs
  • Strong communication skills, including written and verbal communication experience with senior management
  • Experience working in high-growth, performance focused environments
  • Strong project management skills and ability to mobilize cross function teams towards a common goal
  • Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making
  • Able to move seamlessly from big picture thinking to operational tactics

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