MarkLogic is hiring a

Technical Instructor and Courseware Developer

Singapore, Singapore
Full-Time
Technical Instructor & Courseware Developer
Singapore

For more than a decade, MarkLogic has delivered a powerful and trusted next-generation Enterprise NoSQL database that enables organizations to turn all data into valuable and actionable information. Organizations around the world rely on MarkLogic’s enterprise-grade technology to make better decisions faster. MarkLogic University delivers high quality MarkLogic product training to customers and partners through a variety of courses focused on enabling participants to take full advantage of the benefits of MarkLogic products. Courses are designed with a mix of 50% presentation and 50% hands-on so that participants walk away with a firm grasp and practical knowledge of the product. Courses are delivered on a regular schedule in Silicon Valley, Washington DC, London and virtually and as needed on client sites around the world. MarkLogic is headquartered in Silicon Valley with field offices in Washington D.C., New York, London, and Tokyo. For more information, please visit www.marklogic.com and http://www.marklogic.com/services/training/. MarkLogic is a registered trademark of MarkLogic Corporation in the United States and/or other countries.


The Technical Instructor & Courseware Developer will play an integral part in delivering, developing, and maintaining MarkLogic University course offerings and eLearning course modules in the APAC region, delivering in both English and Mandarin.


Specific Responsibilities:
 
  • Maintain a high level of expertise on MarkLogic NoSQL Database features and use cases
  • Deliver technical training to customers, partners and internal employees
  • Coordinate with Product Management and Engineering team stay up to date on planned new features and assess the impact of upcoming release features on existing MLU materials
  • Create new and modify existing course materials (modules and/or new courses) that complies with company style standards and is appropriate for the intended audience
  • Create or update existing e-Learning tutorials, including writing high quality content and recording audio narrations
  • Help maintain the MLU classroom Virtual Machine images
  • Help maintain the MLU Learning Management System (LMS) course content

Must Have:
 
  • Bachelors Degree in Computer Science, Information Systems, or related field
  • 5+ years of experience delivering technical product instructor-led training courses
  • Experience working at an enterprise software company
  • Excellent client management skills
  • Strong attention to detail and positive attitude
  • Proven success working independently and within a small distributed team
  • Strong oral and written communication skills in both English and Mandarin
  • Strong client relationship management skills
  • Ability to learn new technologies and skills quickly
  • Willingness to travel

Nice to Have:
 
  • 2+ years of courseware development
  • Experience working within a database/search engine company or
  • Experience with enterprise knowledge management or content management products
  • Experience with MarkLogic
  • Direct experience with commonly accepted industry architectures/technologies including J2EE, .NET, XML, XSLT, REST, SOA/Web Services, SQL, HTML, HTTP
  • Experience with Windows Server and Linux Operating Environments
  • Experience with Adobe Captivate or other eLearning tutorial creation software
  • Experience with delivering instructor-led training in a virtual classroom environment
  • Experience with Learning Management Systems

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