We believe in the power of content to move people and inspire them – to start conversations and win them over. Content can only live up to its potential if it can be easily found, shared, and used in the right place, at the right time, with the right audience. Showpad activates content for sales and marketing teams of over 850 companies around the world, including Johnson & Johnson, Fujifilm, Intel, and Kimberly-Clark. We won’t stop until every company has the opportunity to accelerate their business and elevate their brand through effective content.
About the position
At Showpad, we believe customer obsession is the most important competitive advantage. We are focused on providing an extraordinary Customer Success experience, ensuring that each and every one of our customers receives the highest return on their investment while enjoying to collaborate with our team.
If you are extremely customer centric, blessed with a motivational management style, analytical skills, and are truly passionate about customer advocacy – we have the job of a lifetime for you!
Reporting to the Vice President of Customer Success you will be responsible for leading high-performing Customer Success, Professional Services and Customer Tech Support teams, serving as an advocate, and a liaison between our customers and our internal Showpad teams.
Skills and Qualifications we are looking for
At the minimum
What you can expect from Showpad
On the outside, we’re redefining how sales and marketing use content; on the inside, we’re redefining the workplace. Showpad is a global company where personalities and cultures across oceans collide to create something extraordinary.In the morning we’re drinking San Francisco Blue Bottle coffee with Portland doughnuts; in the evening – Belgian tripel Westmalle and English scones.
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