SurveyMonkey is hiring a

Product Manager

Ottawa, Canada

About SurveyMonkey

SurveyMonkey is the world's leading provider of web-based survey solutions, and we’re looking to transform the way people make decisions. We're a smart, passionate group of people who work hard to deliver the best survey experiences on the planet, period. We believe everyone deserves easy access to the information and insights they need to make better, more informed decisions.

We're also proud to admit that despite our incredible growth over the past 16 years, we refuse to grow up. We stay curious. We believe in good ol’ roll-up-your-sleeves scrappiness. Everyone plays an impactful role, because we’re here to make a difference. And when we say good ideas can come from anyone, we mean it.

SurveyMonkey is trusted by millions of customers, including 99% of the Fortune 500, as well as other businesses, academic institutions and organizations of all shapes and sizes. We collect 3 million survey responses daily from people in all countries around the world.

SurveyMonkey for Business

SurveyMonkey for Business is a division within SurveyMonkey focused on creating products that leverage the massive install base of SurveyMonkey and drive the spread of SurveyMonkey within a corporation.   We are maniacally focused on the business buyer (IT, department heads) and how we create compelling products that solve real-world problems for those buyers.   

The Role

SurveyMonkey has a huge opportunity to capitalize on the viral spread of SurveyMonkey survey platform within corporations.  As Senior Product Manager for SurveyMonkey for Business (SM4B), you’ll lead the charge to define new features/functions for enterprise/business buyers and work cross-functionally to drive adoption.

This is NOT a consumer Internet job.   We are looking for individuals steeped in B2B selling, marketing, and delivering great products for the business buyer.

You possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You enjoy spending time with customers to understand their needs, and find innovative growth solutions.

You’ll have strong analytical skills that enable you to evaluate customer and business needs, balance priorities, and make tradeoff decisions. You’ll partner with Design, Engineering, Marketing, Sales and others to ensure your products continue to delight and engage SurveyMonkey customers.

This is a highly visible role and a great opportunity for an experienced product manager to influence SurveyMonkey’s strategic product direction.

Responsibilities

  • Be the subject matter expert on the SurveyMonkey product and how corporations can adopt it.
  • Define and launch features that drive greater adoption and spread of SurveyMonkey seats within corporations
  • Work with sales to understand buyer types, key requirements, and be a coach for how to position and sell SurveyMonkey.
  • Work closely with product marketing to ensure that the products are packaged and positioned accurately and in their best light.
  • Develop and execute product launch plans in partnership with product marketing
  • Define the business case and product requirements for new features
  • Define the usecases around Product Integrations that help drive business benefit and build the roadmap and execution strategy
  • Work closely with software development teams to implement new features and ensure that they meet customer use cases and requirements 

Qualifications

  • BS/BA degree required, preferably in a technical discipline; MBA desirable.
  • 3+ years of product management experience in a SaaS business.
  • 5+ years of experience in enterprise software or SaaS company.
  • Prior experience with Product integrations is an additional plus
  • Passion for solving difficult problems with creative, novel solutions.
  • Desire to interact with customers and be an internal champion for the product.
  • Collaborative personality/team player who is comfortable with and can drive action across a diverse set of cross-functional stakeholders.
  • Comfortable in a less structured environment, but with the leadership ability to guide the organization toward a more structured process

 

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays, and equity compensation.

SurveyMonkey is an equal opportunity employer

Similar jobs

Other jobs at SurveyMonkey