Flexport is hiring a

Global Operations Manager

Flexport is a platform for global trade. We are a licensed freight forwarder and customs brokerage built around a modern technology stack. We help some of the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.  

As a result of global expansion, we’re looking for insanely driven logistics professionals to join Flexport Asia in our growing Hong Kong Team. Salivating at the thought of building and managing client relationships in a player-coach role while streamlining the inefficient industry of global trade?  Keep reading!

What you’ll do:

  • Be the first point of contact for customer and partner relationships;
  • Implement strategies to support customer growth and efficiency objectives;
  • Provide coaching and training to Operations Associates;
  • Identify and implement rate management strategies;
  • Shepherd clients through the complexities of international trade; and
  • Collaborate with the sales team to ensure the highest level of service possible.

What you’ll need:

  • BA/BS Degree;
  • 4 years of experience in the logistics industry, preferably at a Top Freight Forwarder or Carrier;
  • Excellent communication, interpersonal, and organizational skills;
  • An obsession with client happiness. You succeed when they succeed;
  • Ability to travel locally and nationally to support all of Flexport Asia;
  • Next-level attention to detail;
  • Strong command of English, Cantonese, and Mandarin;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it; and
  • The desire to lead, train, and develop up and coming industry talent.

Join us to solve real world problems while shaping the future of global trade.

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