Rent the Runway is hiring a

Flagship Store - Runner

About Us: 

Described by Forbes as “Tech’s Next Billion Dollar Star” Rent the Runway is set to disrupt the $1.7T Global Fashion Industry by ensuring that rental is a habitual, convenient, daily part of getting dressed. We believe that every woman in the U.S. and soon every woman in the world, should have a subscription to fashion that is powered by a mobile-first experience, aided by top-notch customer service and serviced by omni-channel capabilities. We also believe that fashion is an industry that should be democratized by giving everyone access to the real thing and the associated feelings of self-confidence that comes with. Since our launch in late 2009, we have raised over $125MM and built a transformative business model, proprietary technology all coded in-house, a unique reverse-logistics operation and one of the most beloved brands on earth. 5MM women in the U.S. are members of our community - many have used Rent the Runway for some of the most important events in their lives. We have also launched a foundation to support female entrepreneurship and help women build scalable businesses. There is a revolutionary spirit in our founding DNA that permeates to our culture today; Our team is smart, aggressive, entrepreneurial and ready to continue challenging old systems and rewriting new rules.

Position Overview:

In December 2016, Rent The Runway will be launching its NYC Flagship Store, an impressive 4,500 sq foot retail space in the heart of the Flatiron District. Ours isn’t just a store….it’s the Dream Closet of the website brought to life.  Instead of looking like a traditional store with mannequins and racks, ours will look like a closet stocked with bountiful options, as if to convey to the shopper that this is their actual fantasy closet, and they can take what they want from it.  Likewise, it won’t function like a traditional store – shoppers can sign up for a fitting room, connect to see more styles online, and pick up a last minute rental. We’ll also have our version of the ‘Genius Bar’, called the RTR Bar, to help customers post order (with pick up, drop off, and exchange).


  • Transport orders to designated area from store and vice versa
  • Use established procedures to move/update inventory and unload freight
  • Unload orders received from DFC to designated area
  • Utilize freight entrance to transport orders
  • Utilize a pick up log and walk-in list
  • Effectively communicate via radio to ensure customers orders are delivered to them as quickly as possible
  • Ability to provide support in different areas if necessary; moving supplies/furniture, transport garbage, re-rack inventory, etc.
  • Take initiative to assist clients during busy times
  • Maintain the cash wrap area (supplies, appearance)
  • Meet and interact with customers; demonstrate an enthusiastic and positive attitude
  • Adhere to company policies and procedures
  • Display a sense of urgency at all times

Position Requirements:

  • 1-2 years retail experience
  • Ability to carry 10-15lbs up and down stairs
  • Self-motivated and confident in communication skills
  • Good multi-tasking and organizational skills
  • High energy level
  • Must be willing to work evening, weekend, and holidays
  • Ability to commit a minimum of 20 hours a week.


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