SquareTrade is hiring a

Trainer, Customer Experience (CX)

Orlando, United States

Do you love training colleagues? Do you thrive in fast-paced work environments? Would you describe yourself as tech savvy, flexible, and upbeat? If you answered yes to all of those questions, we’d like to hear from you!
SquareTrade is an award-winning industry leader in consumer electronic warranties and we’re constantly improving our program to stay on top! Our core audience, SquareTrade Call Center Specialists, is made up of inquisitive problem solvers, product experts, and empathetic critical thinkers! SquareTrade L&D team members are responsible for setting them up for success by serving as SquareTrade subject matter experts! We anticipate being challenged every day and we encourage questions. As a member of our team, you’ll be expected to produce, maintain and deliver exceptional course content in order to keep up with and support our first-in-class Specialists.
We’re looking for someone who is excited by the description above and who has solid instructional design and facilitation skills that meet the needs of advanced adult learners. You’ll work in a rapidly-changing, high energy environment that demands quality, creativity and consistency all day, every day.

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