Role: Manager, Content Quality
The Content Quality Manager is a new position based in Las Vegas within our global business operations team reporting to the Director of Supplier Support and Product Quality.
This key role will work closely with the Content Operations Manager to develop short and long-term strategies to optimize tour and activity content on Viator and TripAdvisor to exceed traveler expectations and ensure supplier success.
This will include building and managing a team of content quality associates who will write and edit copy for new tours and activities added by suppliers, as well as rewrite copy for existing tours and activities that do not adhere to Viator’s style guidelines. The ideal candidate will be able to motivate writers to produce quality copy in a fast-paced environment.
The Content Quality Manager will also be responsible for establishing quality assurance processes to check the accuracy and completeness of tour and activity content and recommending policy changes and enhancements to the supplier interface based on internal and external feedback.
Qualifications & Experience
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