Index Exchange is hiring a

Director of IT

Toronto, Canada

Technology is the cornerstone of our organization, vital to our continued success and future growth. We’re looking for an experienced, passionate and dedicated Director of IT to join Index Exchange. As the Director of IT you will oversee and take an active part in all aspects of technical operations including leading a team of IT Engineers supporting 300 end users as well as the systems and hardware they depend on. Part of your role will include introducing new processes and efficiencies while we continue to expand but also to work within existing frameworks and expectations. We want someone who can help us grow to the next level and scale our resources and approaches accordingly.

Things move very quickly at Index and in our industry and it’s incumbent that the Director of IT can anticipate changes and make proactive decisions for the betterment of the company. Working with the VP of IT and leaders of other key departments you’ll play a huge role in ensuring we have the necessary hardware, software, tools and configurations to do our jobs as smoothly as possible. You’ll be responsible for a sizeable budget and management of existing relationships but you’ll also form new arrangements with vendors and partners worldwide in order to deliver the best possible IT experience for Index and its employees. Your main base will be at our Toronto Engineering office but you’ll also travel occasionally to our other offices throughout Canada, the United States and Europe.

Here’s what we want:

  • Leader: You love to mentor people and believe you are a natural leader. You want to influence and guide your direct reports to achieve the best results
  • Technical: You have in depth knowledge of all the tools and systems we use. Expertise in Linux is absolutely essential. Installing and maintaining the company’s computer networks and deploying machines comes naturally to you
  • Communication: We need someone who can give feedback (both positive and constructively critical). Communicate clearly and concisely to implement best practices and processes to ensure that your initiatives and practices are in alignment with the rest of the organization
  • Problem Solver: No problem is too big for you to solve. You’re comfortable managing the existing workload but are also interested in taking current problem and coming up with innovative solutions
  • Decision Maker: You’re able to assess situations to determine the urgency, importance, and risks, and can make clear and timely decisions that are in the best interest of the organization

Here’s what you have:

  • A strong technical background with extensive experience in IT and having managed IT teams and superior customer service skills
  • Advanced knowledge of all major operating systems (Mac, Windows and Linux) as well as fundamental hardware knowledge
  • A valid passport as you will travel to our offices in Canada, the USA and UK
  • Comfortable with heavy lifting (75+ lb.) and the use of ladders
  • You need to be bondable so the necessary background checks will be performed

Why you’ll love working here:

  • Work out of our Engineering HQ in midtown Toronto
  • Open concept office designed to facilitate communication and collaboration
  • Lunch catered in daily
  • Flexible hours and relaxed dress code
  • Full healthcare benefits, paid vacation, unlimited sick days, RRSP matching, discounted gym memberships and more

Index Exchange is a fully transparent advertising marketplace where premium digital publishers can sell their ad impressions to programmatic buyers in real time by conducting billions of micro-auctions, each lasting a fraction of a second, each and every day. Built on the pillars of neutrality, openness, and the most reliable technology, we aspire to be the ad exchange that online media companies can trust. Led by an experienced team of industry experts and pioneers, we’ve built our company on the premise that automation is the future, but the cost of automation should never be greater than the efficiency it provides.


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