Metromile is a start-up that is disrupting the $185 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
About the role
This position will be responsible for leading the strategic design, administration and on-going improvements to Customer Relationship Management (CRM) systems and internal tools. This role will plan and coordinate change management of processes towards improvements and upgrades to the system through use of best practices. A critical success factor for this position will require partnership with internal customers including Sales, Operations, Marketing, Finance and Development to understand business needs and discover solutions that lead to more effective business operations and increase company profitability. This position reports to the Senior Product Lead for Internal Tools and will work closely with the VP of Sales/Customer Service, Sales, Customer Service, and Claims.
What’s in it for you you
What’s in it for you
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