Checkr is hiring an

Investigations Associate

San Francisco, United States

Checkr is disrupting the dormant background screening industry and building a global trust and safety platform. Since graduating Y-Combinator in 2014, Checkr’s product has shifted the on-demand economy. We already host an elite roster of customers and partners including Uber, Instacart, Handy, Zenefits, iCracked, Caviar, and more. Checkr is featured in Mary Meeker's 2015 Internet Trends report http://www.kpcb.com/internet-trends (slide 42). We are looking for highly talented teammates to help us continue our growth.

Checkr Inc is looking for a self-motivated, process-oriented individual for the position of Investigations Associate. This position requires a candidate with strong communication and interpersonal skills, the ability to remain calm in stressful situations, and acute attention to detail. Looking for a problem solver at heart, who can’t stop until they reach the last unsolved puzzle.

The Investigations Associate specifically works on confirming accuracy of Checkr’s background checks. This includes searching online databases and working with court researchers to investigate disputed reports, under tight timelines and with a high level of accuracy. 

What you will be doing:

  • Review and confirm the accuracy of report information using online resources, communication with court researchers and other resources as needed.
  • Work cross-functionally with Applicant Support Team and the Customer Success Team regarding ongoing re-investigations.
  • Collaborate with the Operations and Compliance teams to redefine and implement processes to improve quality and timeliness of dispute resolution

Who you are:

  • 1-2 years open source research experience, including media/journalism, market research, academia, et al.
  • Attention to detail and extremely well organized -- not afraid to dig deep and handle a large workload.
  • Ability to make judgment calls -- self-driven and able to thrive while working independently
  • Loves a great puzzle
  • Strong analytical and problem solving skills
  • Process and solution oriented; Flexible
  • Works well under pressure, comfortable in working within time restrictions and deadlines
  • Excellent verbal and written communication skills
  • Ability to defuse difficult situations
  • Interest in and knowledge of local, State and Federal court structures a plus

Perks:

  • 100% medical, dental and vision coverage
  • Unlimited PTO policy
  • Gym membership, transportation reimbursements
  • Catered lunch, dinner, and snacks

Diversity at Checkr

Checkr is committed to hiring talent from diverse groups and fostering a culture that honors gender and ethnicity in tech, non-tech, and leadership roles.  We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

 

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