HERO Digital is hiring a

Director, Data and Insights

San Francisco, United States
Full-Time

Hero Digital (“Hero”) is a rapidly growing digital consultancy that focuses on integrated service delivery for marketers, combining strategy, experience design, engineering and analytics to improve the customer experience and drive improved business performance for the world’s top brands.  Hero has deep expertise in providing solutions built on software platforms such as Adobe Marketing Cloud, Sitecore, Acquia, and Jive.  CI Capital Partners has recently invested in Hero to help accelerate the business by supporting the already very strong organic growth as well as undertaking targeted acquisitions.
 
Hero is now seeking to recruit a Head of HR and Talent to work closely with Hero’s CEO and executive team to build and provide ongoing leadership and management for all aspects of Talent recruitment, management, support and retention in a manner that will allow the company to continue its very rapid and successful growth over the coming years.
 
Hero’s Private Equity Partner CI Capital Partners LLC (“CI”), is a leading North American private equity firm, which has been investing in middle-market companies since 1993. CI forms partnerships with experienced management teams and entrepreneurs to build substantial businesses through add-on acquisitions, organic growth and operational improvements.
 
Since the firm’s inception, CI and its portfolio companies have made over 180 acquisitions representing over $7 billion in enterprise value. CI’s existing portfolio consists of companies that collectively generate annual revenue of over $2.5 billion and annual EBITDA of over $250 million and employ over 9,000 people.
 
Position
 
Analytics and the insights they contain are core to delivering world-class customer experiences. CMOs in virtually every industry and company size quote data as one of the most important, if not the most important strategic initiative for their respective companies. As a fast growing customer experience firm, the importance of leading our clients through the maze and complexity of digital data cannot be under-estimated. The role of the Director, Data and Insights is a critical role in ensuring our continued growth.

In this position, the candidate is central to every phase of client engagement. The Director, Data and Insights will participate in the business development process with new and existing clients helping use data services as a differentiator in the sales process.

During the delivery, the data team will be responsible for defining data strategies and implementation plans. The team will orchestrate cross-functional teams from planning through execution. Once delivered, the data team will provide on-going analysis and optimization of our clients’ customer experiences.  
The right candidate will be very adept at helping internal teams and client stakeholders navigate the large and complex landscape of marketing technologies and the data they generate. They will possess mastery of industry staples and quickly identify, understand and adopt new technologies as the market evolves.
Detailed Job Description

 

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