CODE2040 is hiring a

Fellows Program Implementation Manager

San Francisco, United States

 About CODE2040

CODE2040 creates access, awareness, and opportunities for top Black and Latinx engineering talent to ensure their leadership in the innovation economy.

CODE2040 runs four programs:

  • The Fellows Program (FP) places high-performing Black and Latinx software engineering students in internships with top companies and provides them with mentorship, leadership training, and network development. In 2017, the FP will run three program sites: San Francisco/Oakland, Silicon Valley, and Portland.
  • Technical Applicant Prep (TAP) empowers students to persist in STEM/STEAM majors and equips them with skills for the school-to-professional transition.
  • The Residency Program works with entrepreneurs and hubs across the country to invest in Black and Latinx entrepreneurial talent.
  • Company Programs consults with organizations to help them operationalize diversity and inclusion across all aspects of their business.

We work with top tech companies such as Slack, Google, Pandora, Intel, and more. We have been featured in Forbes, NPR, Wired, USA Today, TechCrunch, and others. We are in the process of scaling from 1 full-time founder in early 2012 to 25+ team members by the end of 2016 and growing fast!  


Job Description

The Program Implementation Manager, reporting to the Director of the Fellows Program, will play a critical role in bringing the Fellowship program and curriculum to life for over 120 CODE2040 Fellows in the Bay Area in Summer 2017. You and your team will own the student experience, be responsible for implementing program design and systems, ensure high program quality and maintain robust feedback loops.

 

Planning for the summer is well underway. When hired, you will quickly hit the ground running to:

  1. Learn the 10-week program and create a plan to translate and implement systems and operations to deliver an exemplary student experience.
  2. Onboard and train two Program Coordinators who will support Fellows in their transition to the Bay Area and coordinate program operations and logistics.
  3. Develop a case management plan, in consultation with the Fellows Program team, to ensure Fellows feel supported and cared for during the fellowship.

 

Responsibilities

The Student Experience

  • Create an environment where Fellows feel safe, welcome, and part of a greater community by executing Welcome Weekend, our Fellowship launch event.
  • Ensure Fellows confidently transition to the Bay Area by managing the onboarding process, including support with transportation and housing.
  • Empower Fellows to be engaged and accountable from the time they are hired by a partner company through the end of the program with ongoing, thoughtful communication across channels like Slack, email, and social media.
  • Foster a culture of trust and ongoing feedback so that Fellows actively  come to you and your team with problems, challenges, and ideas.

 

Bringing the Program to Life

  • Catapult our Fellows from tech sector newbies into tech sector architects by translating program design into curricular workshops and events across both Bay Area program sites.
  • Foster a safe and “brave” space for Fellows characterized by mutual support and respect by holding them accountable to the Fellowship policies they agree to and to the community norms they will co-create together at the outset of the summer.
  • Assess site-specific needs and make modifications to program implementation accordingly. Proactively communicate rationale and outcome of those decisions, and any changes in resource allocation, process, or other modes of operation.

 

Managing Others

  • Empower and develop your team of Program Coordinators by conducting observations, providing coaching and feedback, and developing and managing against performance goals and professional development plans.

 

Quality Assurance and Feedback

  • Ensure stellar execution of programming by conducting onsite observations and real-time quality checks.
  • Position the Fellows Program to demonstrate impact by implementing feedback systems that collect quantitative and qualitative data.
  • Maintain and improve program quality by extracting trends and patterns from feedback and communicate those to the team to create enhancements or course corrections as needed.
  • Synthesize complaints into “pain points” that can then be addressed through programmatic, systems, or operational changes.

 

Cross-Departmental

  • Influence the ongoing conversation about diversity and inclusion in tech by collecting and sharing powerful Fellows stories with the Communications Team.

 

We’re Looking for Someone Who Has…

  • 5-7 years of program implementation experience, particularly in smaller organizations where processes have not yet been defined. Teaching and/or social work experience is a plus!
  • At least 3 years of experience managing others towards significant results, with experience managing remotely a plus!
  • A cover letter and resume that demonstrates strong attention to detail and appreciation for a polished product.
  • Experience at a social justice organization a plus!

 

You Will Thrive In This Role If…

  • You are a strong people and project manager as the summer program needs to happen on time, within budget, and at a very high quality.
  • You are a problem-solver who doesn’t wait for a “boss” to tell you how to address a challenge. Rather, you take ownership over the thinking and learning you need to do in order to get the job done.
  • You have the operational know-how, as well as the empathy, to bring learning journeys for students to life in impactful ways.
  • You prioritize competing demands effectively and are intentional with how you use your time.
  • You are able to hold the big picture in mind while zooming into the details.
  • You approach conversations about race, privilege, diversity of all kinds, and social justice with curiosity, openness, and compassion.

 

What To Expect From the Role


Impact

  • You will directly contribute to efforts to create access and opportunity for Blacks and Latinxs in the innovation economy.
  • You will directly facilitate the scale of the Fellows Program, allowing us to serve more students and to deepen our learnings about how to make the sector more just and inclusive.

 

Professional Development

  • You will develop leadership skills by owning how students experience, and are therefore impacted by, the Code2040 Fellows Program, including managing a team, making decisions with limited information, and assisting with program evaluation.
  • You will develop a larger vocabulary around, and strengthen your competency in, diversity and inclusion work.
  • You will learn the intricacies and nuances of working in, and building, a fast-growth start-up.

 

The Tangible and Intangible Benefits of Working at Code2040

  • You will receive generous benefits including, but not limited to, health insurance, commuter benefits, and a generous list of holidays, vacation, and leave.
  • You will be a key member of a growing team of passionate people who are results-oriented, respect and value diverse ideas and truths, and who balance hard work with humor and connection.
  • You will gain access to a robust, exciting network of people across the innovation economy.

 

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