Ten Group is hiring a

Technical Product Manager

London, United Kingdom

Who are we?

Ten is the global leader in the highest quality lifestyle and travel concierge services. We are profitable, with revenues of £30+ million and are growing at over 40% pa, led by the UK (our home market), and our 17 strong global office network. Two million wealthy people currently use our services through corporate schemes and our private membership network. We have the model, team, platform, investment and ambitions to become the world’s largest and most trusted service.

We are passionate about providing exceptional service and using our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the world. To find out more about working at Ten, hear from some of our people and have a sneak peek at our offices, please watch this short video here

The Role

We’re recruiting for a hands-on Technical Product Manager to be part of the engine behind our deployments and responsible for designing, implementing and executing processes to streamline workflows. This role requires a combination of project management skills, process optimisation leadership, and seamless execution. It’s the perfect fit for an experienced TPM who enjoys fixing problems, planning forward, and working with a team democratically (we love great ideas – it doesn’t matter whose they are).

Your day to day would likely include:

  • Working with the senior Product team to make product and roadmap decisions:
    • Managing Director (Product & Digital)
    • Senior Product Manager
    • Lead Developer
  • Managing Director (Product & Digital)
  • Senior Product Manager
  • Lead Developer
  • Working with the Business Development team and Senior Product Manager on scope creation (both technical and functional)
  • Managing technical resource and capacity
  • Engaging with internal stakeholders – owning feedback processing, aiding accurate specification, and establishing / meeting clear project deliverables
  • Liaising with QA
  • Ownership of technical documentation
  • Co-leading on technical architecture with the Lead Developer and Senior Product Manager
  • Proven experience of delivering Waterfall and Agile projects
  • Used to scoping, and advising on, technical solutions
  • A skilled writer of technical documentation
  • Used to managing, and collaborating via, JIRA
  • Experience developing and utilising appropriate project management frameworks
  • A deep technical understanding and ability to collaborate with cross-functional teams
  • Confident, competent, and comfortable managing technical risks, resources, and roadmaps
  • Excited by building software that is used globally – and the challenges that brings
  • Prince 2 qualified
  • Experience of using Confluence as well as JIRA
  • AWS exposure
  • Working in a Python environment
  • We’re a flat company, with no hierarchy, and tech decisions made in the Product team.
  • We’re focused on shipping – and hate waste – so projects actually happen.
  • We’ve several sectors to ‘win’ in: travel, retail, leisure, hospitality, entertainment, automotive, luxury, payments, and banking… So there’s something for every passion point.
  • We make decisions, we move quickly, and we get the job done.
  • We combine the best of both worlds – we have a startup culture, but the stability and backing that comes with being established almost 20 years ago.
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