SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Director, IT Services
The Department: Information Systems and Technology (IST) - Our group supports all of the IT infrastructure for SpaceX's design/development, production, test, and launch groups. We deploy and maintain some of the most advanced systems in the industry within a mid-sized enterprise environment. You will not find another company in Southern California that is investing in as cool an IT infrastructure.
SpaceX is looking for an experienced Director of IT Services with deep knowledge and experience in world-class IT service delivery. This position will manage IT services and is responsible for service delivery and customer satisfaction, in a mode consistent with the standardized IT environment and architecture. Candidates must have experience designing and running services organizations capable of meeting the demanding needs of “high caliber engineers” and supporting critical work such as Launch and Mission operations and 7x24 manufacturing operations. This team delivers the complete lifecycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, through asset recovery and protection. This team also has architectural responsibilities in the areas of end-user compute infrastructure, printing, and conference room technologies. The person in this position must have strong overall IT technical skills, while also having excellent customer services/interaction skills and superior organizational and prioritization management skills.
This candidate needs to be flexible and someone who will flourish in a fast-paced and challenging environment. He or she should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position. This is a “hands-on” management position; the candidate needs be able to coach, motivate and lead the team, while also being capable of assisting with the design and execution of any/all programs.
Preferred Skills and Experience:
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.
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