Animoto is hiring a

Customer Success Advisor - Contractor, Part-Time

New York, United States

The Customer Success team at Animoto takes support seriously. We’re knowledgeable, friendly and empathetic humans (not robots!) that respond personally to each and every customer inquiry we receive via email or chat.

If a customer is reaching out to our team it’s likely because they need advice or have run into a roadblock. Our Customer Success Advisors are always ready to jump in and lend a hand troubleshooting, investigating something weird, or sharing advice. We’re also on the lookout for ways we can make each interaction with a customer better than the next.

We need YOU to help us ensure that we’re available to support customer inquiries and video emergencies every day of the week during the holiday season. This is a part-time contract role lasting 3 months, with the potential to turn into a full-time permanent position.

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