Recently voted Fast Company’s #1 Most Innovative Company in Education and #28 Most Innovative Company in the world, General Assembly is a venture backed, post Series D, NYC-based startup in our sixth year. General Assembly transforms thinkers into creators through education and opportunities in technology, business, and design. We offer classes, workshops, long-form courses, and events in worldwide markets including New York where we are headquartered, Atlanta, Austin, London, Hong Kong, Sydney, San Francisco, Los Angeles, Boston, Chicago, Seattle, Melbourne, Denver, Toronto, Singapore, and Washington DC.. We also partner with Fortune 500 companies to spur innovation through increased digital fluency and more effective approaches to collaboration.
We are looking for a well rounded individual, who leads by example. Our community is at the heart of what we do at GA and we need someone bright, kind, and organized to be the face and first interaction with our students, instructors, and other stakeholders who work out of our space. We are looking for someone with a strong customer service background and a readiness to handle lots of moving pieces.
This position is heavily involved in public-facing functions like greeting students/instructors, checking guests in, assisting with events and class setup, troubleshooting AV/technical issues as they arise, and tidying up before/after classes...all with a smile on your face.
The main focus of this role is to be a customer service wizard, but here are other day to day tasks that you’ll be assisting in: