ShopKeep is hiring a

Product Manager

New York, United States

ShopKeep was founded on the desire to build inspiring solutions that improve the lives of small business owners, and empower them with the tools they need to succeed . We are looking for an innovative and technically savvy Product Manager to help lead the strategy and execution on our best-in-class small business operating platform and applications. This position is full time and based in our NYC headquarters.

The ideal candidate will be entrepreneurial, customer focused, metrics-driven, collaborative, generally unstoppable, and have a strong eye and instinct for good user experience design.

About Us

Born out of frustration with the traditional cash register business, ShopKeep was designed by a retailer with a noble aim: to empower independent business owners from the nightmare of archaic point of sale systems, and replace it with something beautiful, simple and affordable. It turned out that by doing this, we were giving our fellow merchants a fighting chance against the big guys. So we kept doing it.

Today, our mission is simple: Empower independent business owners to dream big and fight smart. We’re doing this by disrupting the industry through our cloud-based architecture, amazing customer care and intuitive software that delivers the data small business owners need to run a smarter business.
At ShopKeep, we’ve been successful because of our awesome team that believes small businesses make up the heart of their communities. If you want to defend the independent spirit of “Main Street”, you’ve found your kind of people.

What You Will Do

  • Ideate, lead delivery, and launch products that merchants love to use
  • Leading the vision for your product, the prioritization of the roadmap to achieve that vision, and
    building consensus on the prioritization of your roadmap
  • Defining and tracking the success metrics of your roadmap features and initiatives
  • Drive product delivery in collaboration with world-class engineering and design teams
  • Iterate rapidly based on analytics and regular feedback from users

What You Need
  • 6+ years of product management experience, at least 3 in consumer or small business products
  • 2 years working on products for small/medium businesses or consumers.
  • Experience leading user research methods including site visits, interviews, and usability testing
  • A strong eye for and passion for creating awesome user experiences, including the ability to convey design
    ideas with sketches or rough wireframes
  • Excellent written and verbal communication skills
  • Comfortable working with quantitative data
  • Experience working with Agile development methodology, ideally Scrum
  • Empathy for our users, a high level of integrity, and an entrepreneurial mindset
  • Experience working in payments or mobile is a plus
  • Experience building clickable prototypes is a plus
  • Experience working with SQL is a plus


  • An amazing, hardworking group of coworkers
  • Great benefits!
  • A casual work environment
  • Unlimited vacation time
  • The opportunity to change the way the world does business

ShopKeep is an Equal Opportunity Employer

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