Careem is hiring a

Supply Growth Associate

Dubai, United Arab Emirates

Do you want to help build a world-class institution from the region, experience the thrill of being part of a high-growth technology company, and improve people’s lives?

There is only one way to build an awesome institution: to attract exceptionally talented people who are aligned with the mission of the organisation and make them partners in success. At Careem, our mission is to simplify the lives of people, initially through solutions that make transportation in the region reliable, and over time, through disruptions in payments and logistics. In the process, we want to build an organisation that inspires and become a world-class institution from the region.

We have had a phenomenal start. Founded in 2012 by former entrepreneurs and McKinsey alums, Careem is an innovative transportation service operational in 40+ cities from Morocco to Pakistan. With 30% monthly growth, we are one of the fastest growing companies in the region. Our recipe for success has been a team that thrives on challenges, is passionate about solving problems, is not afraid to work super hard, and is a true partner in the company through generous stock option grants. We have attracted strong regional and international investors and are positioned on the cusp of significant scale. Read more about us in the New York Times or Arabian Business.

ABOUT THE ROLE

With the demand for Careem growing faster than Dubai’s skyline, the Supply Growth associate role will be the mastermind and driving force behind fulfilling supply for our customers across the network. The role involves working with cities to develop sustainable supply growth across the supply funnel (activation, engagement, retention); supporting cities in the creation of supply plans and budgets; and leading creative experimentation in accelerating supply growth increasing availability, efficient distribution and quality. Key responsibilities include:

  • Champion supply growth across one or more of the steps of the supply funnel (activation, engagement, retention). You would work closely with operations managers in the different cities to guarantee supply availability for our ever-growing demand leveraging deep analytical insights to achieve highest impact
  • ‘Own’ the metrics for supply growth of Captains (drivers) across the Careem network of over 30 cities. You will monitor and report on the supply funnel performance KPIs flagging target deviations to the fleet managers
  • Focus on supporting the local teams in accelerating their supply growth, defining and running growth initiatives across registration, activation, engagement, retention and increasing lifetime value of captain.
  • Work closely with fleet managers to optimize incentives spend on supply initiatives and improving acquisition and retention costs
  • Run growth experiments, build playbooks of best practice and share with cities on the different steps in the supply funnel
  • Collaborating with functional teams within the organizational from Marketing to Product to accelerate supply growth
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