SpaceX is hiring a

Supervisor, Quality Assurance

Hawthorne, United States
Full-Time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.


Quality Assurance Supervisor – Launch Vehicle Subassemblies – Split Shift


Overview:
  • This individual should have an excellent technical understanding of inspection of complex assemblies. The role will involve managing the day to day activities for booster and spacecraft production related quality assurance. The QA Supervisor will be leading and managing a staff of 30 quality inspectors. This individual will review/approve build documentations and make process improvement recommendations. Further duties include responsibility of assessing & vetting the appropriate skill set needed to perform inspections. In addition, there will be administration and implementation of quality training programs.

Responsibilities:
  • Will be responsible for leading and managing a staff of 22 employees (up to 30 on 2 shifts)
  • Supervise shop floor activities, including daily schedules, workflow and drive root cause analysis and corrective action for production problems using tools such as 5 Why, 8D, Apollo Root Cause, A3, Fishbone/Ishikawa diagrams and other problem solving techniques
  • Assign and supervise completion of LVSA projects using SpaceX processes and systems, in a fast-paced, constantly changing environment
  • Effectively communicate assignments, projects, problems to be solved, deadlines, and any issues for review to the team
  • Continuous monitoring of the non-conformances to eliminate them from happening again
  • Implement training as needed to advance employees in applicable expertise to maintain a highly skilled work force, and create succession plans
  • Review employees regularly, per SpaceX requirements and document performance improvements and disciplinary issues with accuracy and professionalism
  • Manage the Material Review Board (MRB) process by managing non-conformances, evaluating their root cause, and implementing corrective to ensure appropriate control of its inventory
  • Identify project issues, planning errors and work with project management to find a solution through risk identification and mitigation
  • Work closely with technicians, inspectors, manufacturing/responsible engineers and production management to identify and lead continuous improvement initiatives
  • Develop and implement cost reductions processes and efficiency improvement measures
  • Coordinate with engineering and other departments to manage inspection resources for continuous production support while ensuring safety
  • Capacity planning of equipment, tools and personnel while monitoring material costs and cost savings
  • Developing, initiating, coordinating, and enforcing system policies and procedures
  • Monitor labor hours, overtime, and implement improvement plans for time management of the staff
  • Initiating and fostering a spirit of cooperation within and between departments
  • Keep abreast of emerging technologies and introduce these to the in the department as needed to remain competitive within the industry
Basic Qualifications:
  • Must have a bachelor’s degree in an engineering field.
  • Must have one year of work experience at SpaceX in an engineering role.
  • Minimum of 5 years in a manufacturing sector.
  • Lean Six Sigma Green Belt.
  • Minimum 1 year of experience with AS 9100, ISO 9001, ISO/TS 16949, ISO 13485, or similar Quality Management System.

Preferred Skills and Experience:
  • Lean Six Sigma Black Belt certification.
  • Experience bringing teams and processes from development to production.
  • Demonstrated experience and ability to read, interpret and follow orders.
  • Knowledge of statistical analysis tools such as Design of Experiments (DOE), Statistical Process Control (SPC), Analysis of Variance (ANOVA), and Minitab (or similar).
  • Demonstrated experience and ability to read, interpret and follow schematics: engineering drawings, parts list and mechanical assemblies.
  • Knowledge of Process Failure Mode Effects Analysis (PFMEA), control plans, Advanced Product Quality Planning (APQP), and various problem solving approaches

Additional Requirements:

  • Ability to effectively communicate (verbal and written) with engineering and production.
  • Able to adapt to constant changing work assignments and fast paced work environment.
  • Excellent concentration and attention to detail with outstanding work efficiency and accuracy.
  • Must be able to support production floor for extended periods – 10 hours minimum.
  • Must be willing to work 2nd shift, extended hours and weekends as needed.
  • Must be able to travel up to 5% of the time for short and extended trips as needed.

ITAR Requirements:

  • To conform to U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.

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