foodpanda is hiring a

Junior Compliance Manager

Kuala Lumpur, Malaysia
Full-Time

Responsibilities:

  • Your office will be based in foodpanda Malaysia Headquarters
  • You will foresee all vendors operations and ensure that they are following the Brand’s standard requirement
  • Communicate well with the vendors and discuss on improvement that can be done
  • Communicate well with foodpanda new partner restaurants and welcome them onboard
  • Keep a good relationship with the vendors
  • Follow procedures and bring in new ideas for improvement
  • Monitor on any price discrepancy happens between 2 sides (foodpanda and vendors) and take necessary actions
  • Monitor on all operations of foodpanda ordering devices
  • Rectify and solve any automation issue for current vendors
  • Train restaurant staff on using a device and our procedures
  • Handle and solve any (potential) operational issues/requests which our vendors may have
  • Ensure the partner succeeds in the following weeks, perhaps with a follow-up
  • Setting up and optimizing foodpanda’s operations
  • You will directly monitor daily operations and find immediate solutions regarding a wide range of operational issues
  • Take control in devices recollection for deactivated vendors
  • Interact closely with other members/teams in the company (content, sales, operations, finance etc.)

Requirements:

  • You have a proven track record of personal, academic and professional achievements, already demonstrated leadership and graduated with an outstanding degree from a top university
  • Social character with positive attitude towards new challenges
  • Out-going and confident in their appearance
  • Self-motivated with the ability to work remotely and under pressure
  • Flexibility, restaurants do not always operate on 9-to-5 schedules
  • Problem-solving and analytical skills to interpret sales performance and market trend information.
  • Ideally you have already gained international experience and are ready for new challenges
  • Very good English skills are mandatory
  • Good communication skills
  • High motivation and excellent team player
  • Willing to learn and explore new tools

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