Position Summary: The Online Contract Specialist position oversees auction and contract flow. Responsible for overseeing the contract process, manage auction day issues and facilitate in the general flow of the contracts. This position requires the situational awareness of all sellers and current documents as well as best practices.
Responsibilities/duties: All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be other related duties as assigned.
Conduct “intro calls” to buyers
Address inquiries from buyers, agents, and lenders professionally and in a timely manner
Respond to email and phone messages by end of business
Review and complete daily aged pipeline report
Follow-up on buyer executed PSA, EMD, proof of funds & entity documents, if applicable
Confirm pertinent information is correct in MLH prior to submission to closing
Upload important documents (EMD, POF, Entity, etc.) into reconciliation screen
Maintain open communication with team members and team leaders
Follow online contracts process workflow
All other duties assigned
Knowledge, Skills and Abilities:
Ability to maintain positive behavior within a high paced, ever changing environment
Represent professional work ethic to internal and external clients
Adhere to the departments attendance guidelines
Strong organizational skills
Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Able to work collectively with the administrative team associates
Proficient in Microsoft Office – Extensive Excel knowledge
Possession of a high school diploma or equivalent (GED).
Six (6) month to two (2) years of relevant experience and/or training, or equivalent combination of education and experience
Knowledge of laws and regulations pertaining to real estate