CafePress is hiring a

Talent Business Partner / HR Manager

Louisville, United States


To hire, inspire, and retire top talent at CafePress.

Job Summary:

Partnering directly with the VP of Talent, the Talent Business Partner (TBP) / HR Manager develops and executes integrated talent programs that align our people strategy with our business strategy.  This TBP supports our production Pressers that reside at our manufacturing facility in the West end of Louisville, Kentucky.

Whom You Are:

  • Cultural Champion – you know that culture eats strategy for breakfast, and you will hold people accountable for living our values
  • Strategic Business Partner – you are energized by partnering with your business units to co-create solutions, coach, and consult; you meet with those leaders regularly
  • Seasoned Professional – you have in-depth experience with compliance, staffing / forecasting models, policy and procedure development, leaves, payroll, and employee relations
  • People Person – you genuinely love getting to know people and motivating them; you balance caring for people and caring for the business
  • Tactical Executer – you get stuff done with minimal input; you design and develop talent solutions on time, on target, and on talent brand; you roll up your sleeves and get it done
  • System Savvy – you know how to navigate in and pull reports from HRIS, payroll, time management, and other HR systems

Whom You are Not:

  • Reactionary – one that waits until a problem arrives instead of proactively preventing issues
  • Complacent – one that has done “HR” for years and doesn’t stay up on the latest trends
  • Indecisive – one that always needs permission before making recommendations or decisions

Outcome / Responsibilities:

  • Co-create, launch, and maintain the talent processes around hire, inspire, and retire
  • Partner and conduct weekly meetings with respective business unit(s)
  • Forecast labor for both regular and temporary seasonal staff during Peak season; manage temporary staff numbers daily during Peak in partnership with external staffing agencies
  • Analyze trends and metrics to develop solutions, programs, and policies; run reports out of ADP / HRIS systems like headcount, salary, etc.
  • Investigate and resolve complex employee relations issues
  • Maintain knowledge of industry trends and employment legislation to reduce legal risks and ensure regulatory and company policy compliance in partnership with Legal
  • Provide day-to-day performance management guidance (coaching and disciplinary actions)
  • Assist with Payroll, Temp Staffing, OSHA/Workers’ Compensation, Short-Term Disability / FMLA, Background Checks, etc.
  • Process unemployment claims, employment verifications, etc.
  • Work closely with leaders and all Pressers to improve work relationships, build morale, and increase productivity and retention
  • Review and make recommendations for improving company policies and processes
  • Identify training needs for business units and individual leader coaching needs
  • Communicate changes in company personnel policies and procedures and insure proper compliance is followed
  • Conduct exit interviews to determine reasons behind separation
  • Assist with wellness, engagement, and other Talent activities as needed

Education and Experience:

Bachelor’s degree preferred. 

Five or more years of related experience and/or training, or equivalent combination of education and experience is acceptable.

Ability to speak, interpret, and read basic Spanish a plus.

Skills, Knowledge and Abilities:

  • Experience in multiple human resources disciplines including employee relations, workforce planning, and compliance.
  • Considerable knowledge of federal and state labor laws and regulations; proactively stays current on changes in regulations and policies.
  • Ability to dive in, research problems, and offer talent solutions that fit our employees, our company, and our talent brand.
  • Strong conflict management skills.
  • Excellent project management skills.
  • Excellent verbal and written communications skills.
  • Superior problem solving, planning, and organizational skills.
  • Strong leadership, interpersonal, and negotiation skills.
  • Self-directed, flexible, and able to interact well with employees at all levels.

Supervisory Responsibility:

No supervisory responsibility of employees.

Work Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

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