Funding Circle is hiring a

Junior Loan Servicing Executive

London, United Kingdom

The Role

This is a unique opportunity to join a pioneering and dynamic Collections & Recoveries Team. Always acting fairly, this team is proud of its success rate and ability to find innovative solutions for borrowers, and this new role is part of the team’s evolution.

The Collections & Recoveries Team at Funding Circle are looking for an ambitious and dynamic all-rounder who can:

  • Provide assistance and information to borrowers who are on time with their repayments, including:

                 o general payment enquiries
                 o statements of account
                 o repayment reports
                 o settlement figures.

  • Work with other teams in Funding Circle to ensure that the borrower journey and investor communication is streamline, helpful and supports a high NPS score from both sets of customers.
  • Setting up new direct debits for borrowers where they have been cancelled or failed.
  • Liaising with underwriting and arranging releases / substitutions of personal guarantees.
  • Chasing unpaid interest on settled loans.
  • Taking on additional projects/responsibilities from time to time to enhance the effectiveness of the team.

The Candidate

We are looking for someone at the start of their career in finance, who understand the office environment, and has:

  • A mathematical mind, willingness to learn, and strong attention to detail.
  • A genuine passion for a career in finance.
  • Excellent communication skills – is clear, logical and empathetic.
  • A team player who is flexible, takes responsibility and works independently.
  • A free thinker.
  • An ambitious individual who can challenge and enjoys being challenged.
  • Compassionate, grounded, empathetic and objective.

Are you an ambitious, proactive individual who is looking to build a career with a fast-growing Fintech company? 

Do you thrive when challenged to come up with better ways to do things? Do you express yourself and have plenty of ideas, but interested to hear others’ too? 

Do you work hard, learn fast, and do whatever it takes to get the job done, but know how to enjoy yourself on a Friday night?! If so, we’d like to hear from you.

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