Funding Circle is hiring an

IT Support Engineer

London, United Kingdom
Full-Time

Funding Circle brings together small businesses and investors in a way that is truly revolutionary. We are here to foster an environment where small business can thrive. Our online platform provides a marketplace where investors receive better returns and small businesses find lower rates. The driving force behind our product is our engineering team; we are using Clojure to build a new payment processing platform that is elegant and sustainable. We are creating scalable infrastructure on a global scale, and we want you to be a part of it!

Our mission: to build a better financial world.


Prospectus:

Would you describe yourself as a resourceful, detail-oriented, and patient individual who enjoys working with a variety of stakeholders and forging bonds within a community? If your answer is yes, you’re going to fit right in with our team.

We’re looking for a passionate and efficiency-driven IT Support Engineer who can innovate, sustain, and build scalable projects. We are a group of passionate engineers whose bread and butter is learning new technologies and fostering a collaborative and inclusive environment - we’re looking for partners in crime who feel the same.

Bird’s eye view of the role:

  • Be a builder: you’ll be responsible for building, configuring and deploying end-user laptops and VoIP Phones.
  • Be a collaborator: you’ll be expected to forge deep bonds across all teams and truly understand the needs of your customers.
  • Be a coordinator: we have critical global meetings where you will be responsible for setting up video conferencing. You’ll also be responsible for coordinating with internal stakeholders to aid with seamless on/off-boarding of end-users.
  • Be a troubleshooter: you’ll work alongside your team to resolve IT issues and requests, troubleshoot TCP/IP utilities for Mac OS X and Windows, as well as manage productivity software installed on end-user laptops and mobile devices.
  • Be proactive: you’ll be provisioning access to printers, shared files, and other corporate services, as well as authoring concise and succinct DIY technical documentation for end-users constantly on the go.


Our ideal teammate:

  • has 1+ years’ experience in providing exceptional IT customer service to internal stakeholders.
  • is adept in PC and OS X software installation, configuration, and troubleshooting.
  • has great customer service, communication skills, and plenty of patience.
  • is willing to work during off hours.
  • is able to lift up to 50 lbs.


Brownie points for:

  • cloud computing experience.
  • interest in Open Source software and Programming/Scripting languages.

Why Join Us?

Happy employees are productive employees, that’s why we offer a hearty benefits package. From learning and development and commuter stipends, to a competitive salary, equity, and health benefits, we’ve got you covered! That being said, have you heard about what we're doing?! Our mission is what really motivates us to come to work each day:

  • We're supporting small business, the engine of economic growth.
  • We're helping facilitate higher yields for investors and lower interest rates for borrowers.
  • We can fund loans extremely quickly, all online!
  • We have a clear competitive advantage globally in areas like domain expertise and regulatory processes.

Please note - you must have proof of eligibility to work in the UK.

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