Skava is hiring a

Technical Project Manager(ATL)

Atlanta, United States
Full-Time

Skava is looking for a Technical Project Manager to work with our customers: some of the most universally recognized Fortune 500 retailers. You will work on some of the most innovative digital marketing campaigns that touch millions of users on a daily basis.

Description
We are looking to hire an outstanding Technical Project Manager to help deliver high-visibility and high traffic mobile commerce, tablet-commerce, social commerce and in-store digital apps and sites powered by the Skava platform. The role requires working closely with our customers as well as the internal engineering teams to help deliver the projects on schedule.

As a Technical Project Manager, you will be responsible for managing multiple simultaneous projects spanning e-commerce, mobile commerce, and social-commerce. You will work with a distributed team on creating fun and engaging shopping experiences on platforms ranging from iPhone and iPad apps to desktop websites to large-scale interactive digital kiosks.

Your responsibilities will include developing and managing project schedules, identifying risks and clearly communicating them to internal and external project stakeholders. You will have to be able to equally adept at explaining your team's analyses and recommendations to executives and at discussing the technical trade-offs in product development with engineers. We are looking for people who can keep the big picture in focus while being able to dive into the unique engineering challenges we face daily.

The candidate must be very detail-oriented and organized. The candidate will be comfortable multi-tasking between multiple projects and should be able to handle pressure well. The person will have a strong sense of ownership and take pride in building great products. Should also have a strong design sensibility and be passionate about user experience.

Our ideal candidate will be a veteran project manager with experience in e-commerce and working with external clients. The candidate must have solid technical knowledge of Internet technologies and should have worked on web-based applications and sites. Experience with mobile applications and websites is a plus. The ideal candidate will have a developer background and must be able to communicate effectively with experienced developers and QA resources and work with offshore teams.

Responsibilities

  • Work with product and engineering solutions teams to launch high-visibility mobile and digital projects for Fortune 500 and Internet Retailer Top 500 brands.
  • Develop project plans for multiple concurrent projects.
  • Schedule, manage and deliver projects by working with on-shore and off-shore engineering teams and resources.
  • Facilitate the creation of technical requirements for implementing the solution using Skava platforms and technologies.
  • Interact daily with the engineering team to ensure the project is on track and proactively help clear potential roadblocks and delays.
  • Interact regularly with the customer to manage expectations and communicate project progress.
  • Collaborate with the Account Management team to develop a sound account strategy that clearly outlines business goals and action plans for ensuring customer success and helping grow the business with the customer.
  • Triage and conduct discovery on all inbound technical projects (require a Statement Of Work, or “SOW”, and project plan) and technical Change Requests which do not require a full SOW
  • Identify customers’ business challenges and align Skava products/services to create world-class solutions that deliver significant value.
  • Be responsible for overall account health and take responsibility for customer success.

Qualifications

  • BS/MS in CS/EE/Engineering or related technical field (In lieu of degree, relevant skills or equivalent experience).
  • 5+ years managing technical projects for eCommerce or web based software or digital agencies
  • Experience managing technical projects for the complete life cycle, with competing resources and priorities, preferred.
  • Ability to manage without oversight and work with people in remote locations.
  • A strong sense of focus and excellent attention to detail while working in a very fast-paced environment.
  • Experience with mobile and/or online retail is a plus.

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