CODE42 is hiring a

Customer Success Sales Engineer

München, Germany
Full-Time
Code42 is an enterprise SaaS company that develops intuitive, optimized technology to securely protect and manage the world's information.  Top-name brands and large organizations entrust their data to our industry-leading and award-winning CrashPlan endpoint security and backup products.  We are a well-funded private company backed by several of the venture capital industry’s most successful firms including Accel, JMI, NEA, and Split Rock Partners.

WHAT YOU’LL BE DOING:
The Presales Systems Engineer (SE) is the primary evangelist and the technical lifeblood of the sales team. The SE is accountable to ensure enterprise solutions are designed & delivered that will continually delight our customers. You will work alongside the enterprise sales team to develop business value and propositions around Code42 solutions. 

YOU’LL BE RESPONSIBLE FOR:
  • Working with business and IT teams to drive business value from Code42 products and solutions
  • Delivering technical presentations and demos with superior customer focus
  • Driving successful software POC evaluations
  • Creating an environment in which prospects become customers and customers become evangelists
  • Driving through ambiguity and designing compelling solutions that result in sales
  • Represent the voice of Code42 to the customer, and the voice of the customer to Code42.
  • Travel up to 30% of time within region
SKILLS AND REQUIREMENTS:
  • Minimum of 2 years in a customer-facing role, preferably in a pre-sales engineering capacity
  • Minimum of 5 years supporting, delivering, or designing enterprise IT systems
  • Ability to translate technology to solutions that solve business problems to all audiences, ranging from technical to executive-level decision makers
  • Persuasive written, oral and presentation skills
  • You thrive as part of a team and have a collaborative work style
  • OS expertise: Windows, Mac and Linux
  • IT systems skills: systems management, backup/recovery, networking and security 

STANDARD COMPETENCIES:

  • Cultivates Innovation
  • Collaborates
  • Values Differences
  • Instills Trust
  • Customer Focus

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