Okta is hiring a

Technical Documentation Intern

San Francisco, United States
Internship

Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security protections. It integrates directly with an organization’s existing directories and identity systems, as well as 4,000+ applications.


Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost.


Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure.


okta.com 

 

Position Description:

 

Okta is looking for an information development intern to assist in creating and maintaining content to enable and delight Okta users and administrators. The candidate should have a solid interest in content development and user experience, with a desire to see what’s there and make it even better.

 

Job Duties and Responsibilities:

 

  • Create in-product user assistance and web-based help content for Okta products
  • Help develop and maintain standards, guidelines, and templates
  • Write internal content to enable other content specialists

 

Knowledge, Skills, and Abilities:

 

  • Strong writing skills
  • Knowledge of XML or HTML or web development
  • Demonstrated interest in technology and technical topics through coursework, activities, or experience
  • Demonstrated interest in content development using a variety of media, including strong writing skills
  • Strong interest in the customer and user experience
  • Interest in helping to develop and maintain standards, guidelines, and templates
  • Ability to learn new technologies quickly
  • Ability to meet tight deadlines
  • A focus on quality and detail within a fast-paced environment
  • Experience in developing technical content a plus

Education and Training:

Pursuing a Bachelor's degree or above in any field, with coursework or experience that demonstrates interest in technology, media, and content development and writing.

 

Okta is an Equal Opportunity Employer.

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