Dinda is hiring a

Sales Operations & Strategy Manager at Mandaê

Água Boa, Brazil

About Mandaê (based in São Paulo, Brazil)

Mandaê (www.mandae.com.br) is using a combination of technology, logistics, and outstanding customer service to make it easy for people and businesses to ship things to each other. Our app (with versions for mobile and web) delivers a thoughtful consumer experience, while our fleet of couries and warehouse technicians form the backbone for our high-paced packaging processing pipeline. The end result is an experience that our customers have called “magical”.

Mandaê is a winner of the 1776 Challenge Cup in the “Smart Cities” category, and was selected to participate in Endeavor’s Startup Network. Our investors include Monashees Capital, Qualcomm Ventures, Valor Capital, Kima Ventures and Hans Hickler, the former CEO of DHL Express-USA.

The role

The Sales Operations & Strategy Manager will have a chance to evolve and shape key processes in the sales organization. This position will work directly under the CEO to support sales leaders and sales teams with timely analysis and insight, develop and execute strategies to exceed revenue targets, define goals and forecasts, evaluate sales performance, and enable the sales team as necessary to achieve their goals.

This position requires excellent communication skills, the ability to multi-task and work towards deadlines. The Sales Operations Manager must have superb analytical skills and the ability to collaborate with the sales team.

Your responsibilities

  • Diagnose complex sales problems and develop compelling, data-driven recommendations
  • Drive analysis to assist sales teams in tracking KPIs, deep diving into challenges and quantifying opportunities
  • Perform ad hoc data analyses to remove roadblocks and keep the sales team running smoothly
  • Build, maintain and communicate tools for sales teams to help them leverage all of Mandaê’s data
  • Develop analytical frameworks and coordinate with other business units to measure the impact and efficiency of new products and business processes
  • Identify operational weaknesses and help improve or innovate new processes to keep our sales as efficient as possible
  • Provide reliable access to high quality data through dashboards and reports

What we’re looking for

  • BA/BS/Masters in Economics, Business, Engineering, or other quantitative field
  • Prior investment banking / consulting / analytical or related experience; high-growth analytics, product management or operations experience a plus
  • Working knowledge of Salesforce CRM configuration, dashboards, custom reports, custom fields and visual documentation
  • Self-starter attitude - someone who can initiate and drive projects to completion with minimal guidance
  • Balance between attention to detail and swift execution
  • Ability to collaborate effectively with cross-functional team members within the organization
  • A differentiator would be very strong data retrieval skills using SQL and/or Python
  • Get-it-done mindset - not afraid of long hours, able to handle stress well, humble and scrappy!


  • Opportunity to play a key, senior role in building a quickly growing startup
  • Work with an incredible team that never settles
  • Competitive salary and a generous stock option package
  • Health insurance
  • Parking or Vale-transporte
  • Vale-refeição
  • Vale-alimentação

Interested candidates should send an e-mail to trampos@mandae.com.br with the subject “Sales Operations & Strategy Manager”, along with your resume and a brief explanation of why you’re right for this role at Mandaê.

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