Wayfair is hiring an

Associate Director, Pool Point & Cross Dock Operations

Boston, United States

The Central Logistics team is looking for a proven operations leader to drive a transformative redesign of our shipping network.  This person will play a key role in a major company initiative to roll out a world class cross dock network.  As an integral member of this team, you’ll be able to put your stamp on the design and execution of a very unique and proprietary furniture network.  

We are looking for the right process and safety driven individual, who is team oriented with an entrepreneurial spirit and deep background in dock operations.  This is a highly visible and exciting role for the company and one that will offer the right candidate an opportunity to lead one of our core operational functions. 

Who we are: The Central Logistics team’s goal is to create value both internally and externally through the establishment of lasting partnerships, which will enable us to drive a more efficient and cost effective delivery cycle. We strive to continually delight our customers by providing the most transparent, reliable, and exception free end to end delivery experience in the industry.

What you will do:

  • Ramp up and manage 1-2 dozen Cross dock and Pool Point operations
  • Create a world class culture of safety and standard work that will allow you to scale operations quickly and efficiently
  • Leverage Lean and Six Sigma tools to continuously drive efficiencies and identify and remove defect points that cause damage and add cost
  • Work with both internal and external process to manage and address upstream and downstream pain points
  • Provide direct input into the development, implementation and reporting of operations KPI/metrics.

Who you are:

  • A strong process and safety driven leader; hands on 5s or Lean background a plus
  • MBA or other graduate degree in engineering, logistics, or other supply chain related field preferred but accomplished professionals will always be considered
  • You have 7+ years of operations and logistics experience managing multiple sites; experience in operating cross dock and pool point operations a strong plus
  • Analytical, creative, and innovative approach to solving problems.  Six Sigma background a plus
  • Extremely organized, meticulous and detailed oriented
  • Demonstrated history as a team builder and coach
  • Able to lead discussions and communicate effectively
  • Entrepreneurial

About Wayfair:

Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes:

  • Wayfair.com, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair generated $2.25 billion in annual sales in 2015 and $747.3 million in net revenues for first quarter 2016. The company employed 4,604 people as of March 31, 2016 and is headquartered in Boston, Massachusetts with operations throughout North America and Europe.  The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.

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