Wayfair is hiring an

Associate Director, Product Availability

Boston, United States

Wayfair is looking for senior level leader to lead our new Product Availability team. This team has been created to solve an emerging issue that has become a central pillar to unlocking our growth potential.  This team is comprised of senior level managers and analysts who are executing our product availability strategy.  Product availability ensures that products are available for sale to consumers and appropriately warehoused for fast delivery.  As consumer expectations get more demanding, availability becomes an increasingly important metric.  We need a senior leader to drive the strategy for how we will improve product availability and lead the team to achieve this vision.  This is a unique opportunity to lead a new, highly strategic team that will have high visibility among Wayfair senior leadership.  This role is focused on inventory planning and replenishment, specifically bridging the gap between an algorithmically developed product forecast and sound business decisions on item level replenishment. We are looking for people that have strong quantitative skills, strong business acumen and insight into consumer trends. 

The Associate Director of Product Availability will ensure that inventory levels are sufficient to enable our rapid growth, while maintaining target turn rates.  The ability to work collaboratively across teams will be an important enabler of success.  Due to the high visibility of this role, the Associate Director must also possess strong senior presence.  You will partner closely with the demand forecasting team to develop reliable product forecasts as well as our suppliers to ensure they are maximizing the growth opportunities and optimizing the supply chain strategy.  You will partner closely with the leadership teams across our sales channels to match demand with supply. And you will partner closely with our fulfillment services account team, a new and highly strategic team at Wayfair.  As Wayfair continues to grow at a rapid pace, managing inventory levels will play a vital role in ensuring we maintain our high growth trajectory.  This new team will be at the forefront of solving this potential problem and unlocking continued growth!

The ideal candidate has successful cross functional project management experience, and can balance analytical thinking with effective communication.  Interest in leading others and a vested interest in the team is a must. We welcome applications from high caliber professionals who are looking for the next chapter of their careers.  


  • Collaborate across departments such as Category Management to refine input to forecasting model 
  • Adjustment forecasting results to closely align forecasted demand with business expectations
  • Identify products to be included in replenishment planning process
  • Develop product level replenishment strategies, taking into account manufacturing and logistic considerations
  • Set inventory KPI targets and safety stock level settings and OOS targets
  • Manage and continue to develop strong existing supplier relationships to achieve supplier buy-in on our replenishment approach
  • Lead process improvements across the business and leverage technology to enhance business goals 

Skills and Requirements:

  • 8+ years relevant experience, preferably in management consulting, eCommerce or retail environment
  • Ability to lead a team of In-Stock Managers to consistently meet KPI goals
  • MBA or equivalent experience
  • Demonstrated experience building a business or delivering against aggressive targets & goals in a fast-paced, rapidly evolving environment
  • Senior presence; able to clearly and consistently work side-by-side with a broad range of seniority and functions to achieve objectives
  • Analytical thinker who looks for (and finds) answers in the data
  • Articulate, persuasive communicator with excellent negotiations and relationship-building skills
  • Ability to hit the ground running – a confident, entrepreneurial self-starter
  • Ability to manage and prioritize projects, and to delegate tasks appropriately
  • Innovative problem-solving skills – dissect and determine root causes of problems, and implement solutions
  • Experience in business and data analytics, Excel
  • Proven track record of leadership, taking ownership and driving results
  • Process oriented, with a tireless focus on quality of output and throughput

About Wayfair: 

Wayfair (NYSE: W) offers an extensive selection of home furnishings and décor across all styles and price points. With an unparalleled selection of more than seven million home items from 7,000 suppliers, Wayfair helps people find the perfect product at the right price. Our unparalleled selection and superior customer service coupled with the convenience of online shopping, makes it easier than ever before to find exactly what you want for your home. The Wayfair family of brands includes: 

  • Wayfair.com, an online destination for all things home
  • Joss & Main, an online flash sales site offering inspiring home design daily
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair is headquartered in Boston, Massachusetts, and employs nearly 3,000 people across its eight global locations of Boston, New York, Ogden & Orem, Utah, Hebron, Kentucky, Galway, Ireland, London and Berlin.  The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.


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