Wayfair is seeking an analytical individual to fill the position of Business Analyst for the Workforce Planning team. This role is passionate about helping Wayfair’s Customer Service and B2B Operations handle and improve their economics through rigorous analysis on the financial side of the business. This position will also be responsible for maintaining the headcount model for multiple teams within operations, identifying efficiency gaps and supporting leadership with reporting and analysis as needed.
At their core, Business Analysts at Wayfair are strong in both quantitative and qualitative analysis, thrive in a rapidly changing environment and are seeking a fast-growing opportunity where they can have an immediate impact on critical business decisions. Business Analysts are strong communicators who are eager to learn, endlessly curious, take pride in hard work and are committed to rapidly advancing their careers.
About Workforce Planning at Wayfair – this team is responsible for staffing, scheduling and monitoring Wayfair’s Customer Service and B2B departments through a combination of art and data science. Our ongoing goal is to craft the most efficient operation possible, while meeting the needs of Wayfair, our staff and our leadership partners.
Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes:
Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Wayfair is committed to an environment that provides equal employment opportunities to all employees and qualified candidates, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin or disability.
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