Wayfair is hiring a

Product Manager

Boston, United States

Product Manager


At Wayfair, our Product Management team is responsible for providing the vision, execution and analysis necessary to delight customers with world class experiences.  As a Product Manager, you will drive complex cross functional projects to fruition. You must be able to transform data into insights and strategy to improve the Wayfair shopping experience and achieve business goals. You will generate ideas, transform those ideas into technical requirements, and work closely with design and engineering to deliver site enhancements and new features.

Product Managers at Wayfair never have the same day twice.  One day you’re leading brainstorming meetings across teams and white boarding concepts.  The next, you’re sitting in on qualitative user testing watching customers interact with your feature.  As the CEO of your product(s), you’ll be responsible for wearing any and all hats. You will be responsible for owning your roadmap, making appropriate product tradeoffs, and measuring success of your initiatives.  And if you’re doing it right, you’re having a ton of fun and getting smarter every day.

Our Product Team is organized into groups called “superpods”: Mobile Apps, Frequency, Find, Trust & Conversion, and Homepage/Content/Media. 

  • Mobile Apps - iOS, Android, phone and tablet across all Wayfair brands, both US and intl
  • Frequency - Focused on 90-day repurchase, and experiences that drive stickiness
  • Find - High-intent shopping, including Search, item verticals and compare tools
  • Trust & Conversion - Mid/Bottom funnel customer experience driving conversion
  • H/C/M - Mobile and big screen homepage and navigation experiences

Product managers and their surrounding teams comprise of “pods” within these structures, aligned by similar themes.  This way product managers get autonomy for their product(s) while still getting support from peer resourcing.

You must have a strong bias-for-action, be extremely curious and be willing to identify and fill gaps where necessary to get the job done.  In addition, you’ll be expected to identify better methods in the future for avoiding those gaps.  You will be asked to break down complex problems and back up your recommendations with quantitative and qualitative reasoning.  You will be a member of a team consisting of Engineers, UX Designers and Analysts and play a central role in organizing and communicating their efforts.


How you’ll drive success:

  • Product Manager’s at Wayfair are exceptionally strong in both quantitative and qualitative analysis, and demonstrate superior communication skills to constituents across the business.
  • Utilize data to understand customer needs and behaviors as well as business objectives, and transform that knowledge into website enhancements and new features
  • Using Agile methodologies, they develop software intended for our US, UK, DE and Canada sites, in addition to Wayfair’s additional lifestyle brands.
  • Build and maintain roadmaps for your product(s) and insure those interests are represented amongst all Product owners within the organization to ensure the vision for your product roadmap aligns with broader company objectives
  • Monitor performance of your focus area and measure impact of your product enhancements
  • Determine resourcing needs for your team and make compelling requests for additions when required.

You’re who we’re looking for if:

  • Significant/meaningful experience in ecommerce or B2C product management
  • Excellent analytical skills with demonstrated experience turning data into actionable insights
  • Deep understanding of business strategy and metrics 
  • Passionate about building functional and engaging user experiences
  • Cross functional leadership experience
  • Entrepreneurial mindset, with a bias for customer focused innovation
  • MBA or Masters in a related field strongly recommended


About Wayfair:

Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes:

  • com, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair generated $2.25 billion in annual sales in 2015 and $786.9 million in net revenues for second quarter 2016. Wayfair employed 5,398 people as of June 30, 2016 and is headquartered in Boston, Massachusetts with operations throughout North America and Europe. The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.



Other jobs at Wayfair