Wayfair is hiring a

Wayfair Senior Manager Opportunities (MBA Graduates)

Boston, United States

Do you enjoy solving complex problems through data driven analysis and innovative approaches? Are you ready to lead and coach team members to winning outcomes? Does an open and fast-paced work environment excite you? Do you want to win and help grow the next billion dollars of revenue for a hyper growth ecommerce company?

Wayfair is growing and committed to hiring analytical, entrepreneurial, and results-oriented MBA graduates to become the next generation of leaders across the business. Graduates will demonstrate their leadership skills, quantitative mindset, and will execute strategic and cross-functional projects for their respective teams. This is an ideal opportunity for individuals looking to enter the e-commerce space for the first time or those seeking a new challenge to accelerate the growth of our business.


Successful candidates will be placed into key functions across the business dependent on a combination of interest, skills and experience, and growth potential. When applying, please include a cover letter indicating one or multiple functional areas of interest. If we notice a stronger fit for a team other than those indicated in the cover letter, we will consider you for that as well. Potential team placements include:


Category Management

Category Management is composed of Wayfair’s lead merchandising teams focused on generating high revenue growth.  Dedicated teams run category-specific businesses, such as furniture, bedding, seasonal décor, lighting, tabletop, and are responsible for managing the overall health of the category, primarily by building and growing strong supplier relationships.  In addition to category teams, we have curation-focused teams that drive category strategy through promotions, exclusive brand development, catalog design and site merchandising. This group is a great opportunity for candidates interested in a General Management track at Wayfair.


Site Merchandising

Driven by a passion for the customer and brand, Site Merchandising teams relentlessly identify and drive improvements to merchandising and the customer experience across all product categories. Through analysis of site metrics and related data, team members develop and execute strategic cross-functional projects that improve conversion rate and drive revenue growth.



The Finance group sits at the intersection of Wayfair’s brands and functional teams.  There are openings in the FP&A, Investor Relations and Corporate Development areas.  Each of these small teams provides unique access to the operation and decision-making of the business as a whole, through internal financial diligence and analysis, external communication and marketing of the business and the evaluation of strategic ventures.  Previous MBA interns and graduates have played leading roles in restructuring commercial arrangements with media partners, evaluating the efficiency of capital utilization across business lines, performing market and competitor research and triaging acquisition opportunities.  Prior banking, consulting or finance experience is preferred.

Awarded best E-Retail marketer in 2016 by Internet Retailer, our Marketing team is responsible for growing brand awareness, acquiring new customers, and getting those customers to come back again. The team is split between our Direct (includes Search, Display, Social Media, Direct Mail, and Email channels) and Brand Marketing (includes TV, Online Video, and Consumer Insights) groups. Teams look for individuals with highly quantitative backgrounds who seek out innovative ways to reach our customers and cultivate loyalty to our brand.    

Product Management

The Product Management team is responsible for making the Wayfair sites and apps the best place to shop for your home from any device. Product Managers help define the next generation shopping experience along with the strategy and roadmap for the development of new high-value features and innovations.  The team works cross-functionally with engineers, user experience designers, visual designers, and leaders across the organization to bring these innovations to life.


The Operations team develops and executes supply chain, supplier management, fulfillment and customer strategies that generate real competitive advantage and enduring customer satisfaction. Dedicated teams work directly with suppliers, vendors and customers to provide new levels of efficiency and performance supporting all Wayfair businesses globally. Success relies on innovative problem solving, strong business acumen and quantitative skills and collaboration with external and internal partners. At Wayfair, Operations is an area of strategic differentiation offering rewarding careers for both General Management and Specialist candidates.

Process Innovation

Process Innovation, an internal consulting team, uses technology to make the business run more efficiently. By analyzing daily operations, the team finds opportunities to improve the customer experience and reduce costs – while collaborating with Engineering to bring these solutions to life.

Pricing and Profitability

The Pricing & Profitability team is responsible for developing pricing strategies and techniques across our different sites, determining the optimal sort order for products, and developing metrics and strategies based on how customers interact with our site.  We partner closely with leaders across the Wayfair business to develop and implement pricing strategies and to also utilize our pricing and browsing data to drive broader strategic decisions.  We leverage business judgment, big data, and an appetite for bold ideas to manage Wayfair’s price perception with customers and profitability.

Talent Operations

Our people are our greatest asset and our biggest differentiator. As Wayfair grows, with ~1,400 new FTEs added in 2015, so does our need to ensure our talent strategy and approach is best in class. The Talent Operations team, comprised of Organization Design and Strategy, Talent Acquisition, Learning & Development, and Talent Management drives our strategy to attract, retain, and develop world class talent.  We take a data driven approach to human capital and work closely with Wayfair leadership to raise the bar on organizational effectiveness. Prior experience in Human Resources is not necessary for success on the team; instead we look for candidates with strong business acumen, analytical skills and high EQ. 

Detailed responsibilities will vary by team, however typical responsibilities include:

  • Managing the overall execution, performance, and effectiveness of work streams
  • Relentlessly driving growth through innovative strategies and meticulous execution
  • Analyzing Wayfair’s deep dataset data to report on effectiveness of existing initiatives and identify new opportunities
  • Negotiating deftly with internal and external partners (vendors, engineers, other team leads, senior management) to deliver on cross-functional projects with tight timelines, tight budgets, and very material impact
  • Leveraging technology to enhance business goals; identify areas for improvement and drive implementation
  • Conducting rigorous test-and-learn methodology to achieve desired results
  • Fostering talent within the organization, including mentoring a small team


  • Second-year MBA candidates with a strong track record of academic excellence (strong preference for quantitative backgrounds: mathematics, economics, etc.)
  • 3-6 years online marketing experience OR consulting / investment banking experience but looking to make move to ecommerce and take direct P&L accountability
  • Ability to think and perform both tactically and strategically
  • Strong track record of success with progression in level of responsibility and scope
  • Executive presence with ability to clearly and consistently work side-by-side with a broad range of partners and functions from CEO to customer service to deliver against complex initiatives complete on-time, on-budget, and over target
  • Able to pivot readily and react to real-time data
  • Comfortable in a data-driven business environment
  • Ability to multi-task and work well within a dynamic, fast-paced organization
  • Excellent interpersonal and team building skills
  • Positive, people-oriented, and energetic attitude
  • Familiarity with Excel, SQL, and Test and Learn practices is a plus
  • Flair and passion for interior decorating, design and retail is a plus

About Wayfair:


Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes:


  • Wayfair.com, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor


Wayfair generated $2.25 billion in annual sales in 2015 and $747.3 million in net revenues for first quarter 2016. The company employed 4,604 people as of March 31, 2016 and is headquartered in Boston, Massachusetts with operations throughout North America and Europe.  The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.

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