Wayfair is hiring an

Operations Process Manager - Data Tech

Boston, United States

Operations Process Manager
Data Technologies Team

Wayfair.com is a leader in the e-commerce space for all things home. Our Data Technologies team is looking for a process oriented person to ensure operational excellence within the group.  This person needs to be a leader capable of developing measurable metrics, process improvement, and deliverables.  He or She will be creating new processes and be responsible for the implementation and execution of this for our global team.  In addition to this, you’d be leading daily standup meetings with remote and local teams to discuss accomplishments and progress.


This is an opportunity to join a critical technical team for a multi-billion dollar e-commerce retailer.

Primary Responsibilities:

  • New process implementation
  • Establishing KPI’s
  • Creating measurable metrics and leading evaluation process
  • Formulating career roadmap
  • Working in an agile/sprint environment
  • Excellent organizational and time management skills
  • Excellent written and oral communication skill
  • Comfortable presenting to C-level management

Other traits we look for:

  • Excellent interpersonal skills
  • An easy-going attitude and strong sense of humor
  • A positive, people-oriented and energetic attitude
  • An analytical, creative, and innovative approach to solving problems
  • An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it

What the Data Technologies team does:

  • Team of DBA’s and Technical Experts for SQL Server, MySQL, Redis, Memcached, Hbase, Vertica and Hadoop
  • Drives best practices around use and troubleshooting across the engineering organization
  • Improves the management, deployment, capacity planning and uptime of customer facing mission critical systems through better monitoring tools and self-healing automation

About Wayfair

Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes:

  • com, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor



Wayfair generated $2.25 billion in annual sales in 2015 and $747.3 million in net revenues for first quarter 2016. The company employed 4,604 people as of March 31, 2016 and is headquartered in Boston, Massachusetts with operations throughout North America and Europe.  The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.


*** This position is ONLY for on-site in our Boston, MA headquarters ***

Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.

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