Wayfair is hiring a

Senior Business Analyst

Boston, United States

If you’re highly analytical, entrepreneurial, and interested in being a part of an eCommerce leader, then we are looking for you to join our team at Wayfair!

The role and the team:

The Wayfair Customer Acquisition and Retention teams are responsible for driving multimillion dollar campaigns aimed at growing our dominance in the online home shopping space.  Leveraging a variety of channels – search engine optimization, paid search, display, broadcast, etc. – this team collaborates with engineering, data science, merchandising, and pricing to firmly establish the Wayfair brand in the hearts and minds of its millions of customers. 

As a Senior Business Analyst on that team, you will manage and optimize Wayfair’s advertising spend specific to acquisition and retention channels meeting intense return on investment goals.  Taking complete ownership over budget, campaign execution, and revenue growth, you are uniquely positioned to operate in our fast-paced environment to make a significant and tangible impact.

At their core, our Business Analysts are strong in both quantitative and qualitative analyses, thrive in fast-paced environments, and are seeking a high-growth opportunity where they can have an immediate impact on critical business decisions.  Business Analysts are strong communicators who are eager to learn, endlessly curious, take pride in hard work, and are committed to rapidly advancing their careers.

Your Impact:

  • Manage and optimize a multimillion dollar budget to meet ROI goals and grow the business
  • Complete ownership over channel which includes budget, campaign execution, and revenue growth
  • Develop strategy for priority initiatives and lead implementation to drive step change improvements in performance
  • Analyze campaign performance, identify trends, and facilitate opportunities for improvement
  • Closely monitor campaign performance daily and react to deviations from plan quickly and strategically
  • Cultivate and strengthen relationships with external partners and vendors
  • Institute rigorous test-and-learn methodology to achieve desired results
  • Join forces with the Data Science and Engineering teams to contribute to our continuous efforts to improve our customer’s experience


In order to be successful, you must bring:

  • 2-3 years of experience working with various kinds of data which can include finance, investment banking, or consulting
  • Bachelor's Degree required. A focus in Economics, Business, Mathematics or other concentrations with heavy quantitative focus from a top tier school is preferred
  • Our Analysts need to plan several steps ahead – they need the ability to think and perform both tactically and strategically
  • Strong quantitative skills, comfortable navigating a data-driven business environment
  • Ability to tackle several projects simultaneously and work well within a dynamic, fast-paced, and growing organization
  • Excellent interpersonal and team building skills
  • Strong ideas and the ability to voice them but with a positive, people-oriented, and up-beat attitude
  • Able to pivot readily and react to real-time data – our campaigns can be updated in an instant
  • Excel programming prowess enabling you to slice data and tell your story in different ways and to different departments
  • Experience with SQL and R is a plus but not required
  • A tenacious desire to be impactful, to grow a business, and to learn


What the future looks like:

With the skills built in their role, our Analysts see great success throughout the organization and beyond. Daily our Analysts are building their quantitative and qualitative analysis skills but are also developing a strong business acumen and ownership. The Analysts can see their future in many different departments across Wayfair but it is also a great launching point in the eCommerce space and more for those interested in business development, corporate strategy, or management. Many junior members of this team pursue advanced degrees while leadership comes from top tier institutions including Harvard Business School, Tuck School of Business, and the Kellogg School of Management.

About Wayfair:

Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes:


  • Wayfair.com, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor


Wayfair generated $2.25 billion in annual sales in 2015 and $786.9 million in net revenues for second quarter 2016. Wayfair employed 5,398 people as of June 30, 2016 and is headquartered in Boston, Massachusetts with operations throughout North America and Europe. The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.

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